Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Valueofferings
Timeline
Generic

Tamara Currie

Memphis,TN

Summary

15+ years of strategic leadership and expertise in developing, coaching, training, and leading a team of up to 30 employees. Training and Development Professional versed in the design, development, and delivery of soft-skill and customer service training programs in the financial industry. By being detailed-oriented, over $100,000 was saved for the organization by the auditing of accounts and identifying funds that were falsely deposited.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Select Medical
08.2022 - 04.2024
  • Responsible for maintaining accurate position control that meets evolving business needs
  • Maintain compliance and timeliness related to all administrative and record keeping tasks including document retention, education and personnel files, employee paperwork and records, leave, and benefits
  • Proactively addresses employee concerns and is a leader in all investigations and follow up in partnership with Regional HR support
  • Accurate and timely processing of personnel changes, unemployment requests, FMLA and leaves of absence
  • Talent Acquisition for facility and ensures top talent through strategic planning, effective recruitment, and right fit selection
  • Responsible for designing a positive candidate and onboarding experience in order to create a competitive advantage in securing and retaining top talent.

Human Resources/Office Manager

Tate Computer Systems, Inc.
11.2021 - 08.2022
  • Administers various human resource programs and procedures for the company, develop and maintain the employee handbook and personnel policies and procedures in accordance with applicable laws and regulations
  • Performs benefits administration and ensure compliance
  • Conducts job recruitment, staffing, onboarding and offboarding tasks
  • Handles employee relations issues and counsel supervisors regarding performance management
  • Manage full cycle payroll administration and biweekly 401k funding
  • Develop and implement HR strategies and initiatives aligned with the overall business strategies.

Vice-President

FIRST SOUTH FINANCIAL CREDIT UNION
01.2018 - 01.2021
  • Directs all operational aspects including distribution, customer service, human resources by referencing back to HR handbook, administration, business management, and sales in accordance with the bank's objectives by up to date on policies and procedures
  • Brings out the best of branch's personnel by providing training, coaching, development, and motivation
  • Locates areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs
  • Adhere to high ethical standards and comply with all regulations/applicable laws, tools, and policies
  • Use of ADP system, use to key in timecards, monitor PTO and key in monthly schedules.

Assistant Vice-President

FIRST SOUTH FINANCIAL CREDIT UNION
01.2010 - 01.2018
  • Selected, trained, supervised, and evaluated the branch staff to enhance individual productivity and enable them to function according to job description
  • Managed daily operations of branch in the absence of Vice President of Branch Operations
  • Maintained operational standards to provide an excellent working environment for employees
  • Resolved customer complaints promptly and efficiently
  • Assisted in performance appraisals, promotions, and compensation activities for employees
  • Assisted Vice President of Branch Operations in implementing business development strategies for assigned branch.

Senior Member Service Representative

FIRST SOUTH FINANCIAL CREDIT UNION
01.2006 - 01.2010
  • Acted as a resource to identify and resolve more complex client servicing issues
  • Assisted with staffing and scheduling of the Tellers
  • Supported the Branch Manager in onboarding and training of new Tellers to the team
  • Made product suggestions based on the client's needs and refer to a member of the branch team
  • Ensured compliance with security and audit procedures.

Member Service Representative

FIRST SOUTH FINANCIAL CREDIT UNION
01.2004 - 01.2006
  • Served customers by completing account transactions
  • Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
  • Answered questions in person or on telephone and refers customers to other bank services as necessary
  • Maintained customer confidence and protected bank operations by keeping information confidential.

Education

Master of Business Administration - Human Resources

STRAYER UNIVERSITY
Memphis, TN

Bachelor of Science (BS) in Business Administration - Business Marketing

UNIVERSITY OF TENNESSEE AT MARTIN
Martin, TN

Skills

  • Performance Management
  • Reporting and Analysis
  • Coaching
  • Employee Relations
  • Customer Service
  • Training and Development
  • Orientation and Onboarding
  • MS Office
  • Cross Functional Support
  • Problem Solving Skills
  • Conflict Resolution
  • Administrative Support
  • Relationship Building
  • Organizational Skills
  • Quality Management
  • Time-Management
  • Attention to Detail
  • Presentation Skills
  • Ability to Prioritize and large workload
  • ADP Systems
  • Analytical Skills
  • Talent Acquisition
  • Recruitment
  • HR Business Partner

Certification

Shrm CP Certification, 01/2025

Affiliations

  • Iota Phi Lambda Sorority Inc., (Professional Business Sorority)
  • Society of Human Resource Management (Ambassador)
  • Memphis Chamber of Commerce (Ambassador)

Valueofferings

  • Led Branch to first time goal of $100,00
  • Cold Calling and Identifying the wants and needs of the member
  • Chosen as Member of Super Sales Team
  • Collaborated with other top sellers to fulfill the current goals of the organization
  • Assisted Branch in the first time One Million Dollar Club
  • Building of Relationships with Indirect Dealerships to assist with their loan needs
  • Member of Mentoring Team
  • Assisting with being the advisor and guide of a new employee

Timeline

Human Resources Manager

Select Medical
08.2022 - 04.2024

Human Resources/Office Manager

Tate Computer Systems, Inc.
11.2021 - 08.2022

Vice-President

FIRST SOUTH FINANCIAL CREDIT UNION
01.2018 - 01.2021

Assistant Vice-President

FIRST SOUTH FINANCIAL CREDIT UNION
01.2010 - 01.2018

Senior Member Service Representative

FIRST SOUTH FINANCIAL CREDIT UNION
01.2006 - 01.2010

Member Service Representative

FIRST SOUTH FINANCIAL CREDIT UNION
01.2004 - 01.2006

Master of Business Administration - Human Resources

STRAYER UNIVERSITY

Bachelor of Science (BS) in Business Administration - Business Marketing

UNIVERSITY OF TENNESSEE AT MARTIN

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Tamara Currie