. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Warehouse Line Worker
Tyson Foods, Inc.
Eagle Mountain, UT
11.2021 - 11.2022
Assisted team members with maintaining orderly and clean workspaces.
Prepared parts and materials for skilled production workers to complete final assembly.
Supported business operations with reliable commitment to timely task completion.
Maintained awareness of workplace hazards, diligently following department safety protocol.
Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
Liaised with other workers to perform duties, responsibilities, and tasks, advancing objectives.
Cashier
Wal-Mart Supercenter
Tooele, UT
09.2019 - 03.2020
Worked closely with front-end staff to assist customers.
Operated cash register or POS system to process payments made with cash, check, and credit card.
Provided excellent customer service to patrons through active listening and engagement.
Answered customer questions and provided store information.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Discounted purchases by scanning and redeeming coupons.
Answered product questions with up-to-date knowledge of sales and store promotions.
Processed refunds for worn, damaged, and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Customer Service Desk Clerk
Lone Peak Reality & Management
Murray, UT
08.2014 - 12.2018
Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Reviewed account and service histories to identify trends and resolve issues.
Improved customer service wait times to mitigate complaints.
Performed needs analysis and presented options based on findings to help customers make decisions.
Bagged customer items in alignment with industry best practices.
Monitored store premises for security concerns and notified supervisor or authorities of major issues.
Provided customer assistance with price checks, heavy lifting, and addressing inquiries.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Adjusted bills and refunded money to resolve customers' service or billing complaints.
Updated databases with new and modified customer data.
Strengthened customer retention by offering discount options.
Engaged with customers via phone and in-person to share details about products and services, as well as process orders.
Referred unresolved customer grievances to designated departments for further investigation.
Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Prevented key account losses by researching discrepancies and correcting problems.
Accounts Payable Assistant
Beehive State Enterprises, Inc.
West Valley City, UT
10.2013 - 12.2018
Processed company receipts, sales invoices and customer-supplier payments.
Verified invoices and resolved billing discrepancies with vendors.
Entered employee records, time cards, and miscellaneous deductions for payroll.
Assisted financial professionals with managing general ledgers and account statements.
Prepared financial statements and expense documents for management teams.
Reconciled monthly statements and transactions to keep records accurate and current.
Resolved accounts payable queries for internal team members, management, and vendors.
Updated and organized vendor files, tax documents and insurance information.
Interfaced and responded to inquiries to correct accounts payable discrepancies.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.