Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Dotson

Flossmoor,IL

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

13
13
years of professional experience

Work History

Caregiver

Home Instead
Joliet, IL
07.2023 - Current
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Coordinated transportation services for clients when necessary.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Owner

Gentle Heart Transportation
Flossmoor, IL
01.2019 - 07.2023
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Developed billing records by tracking time data for monthly billing cycles.
  • Resolved patron billing issues.

Driver/Dispatcher

Safe Circle Transportation
Monee , IL
08.2016 - 01.2019
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying details and confirming route information.
  • Managed time efficiently when making multiple stops along designated routes.
  • Managed emergency situations calmly, providing support to drivers as needed.
  • Trained new dispatchers. Monitored drivers' progress, ensuring timely deliveries and pickups.

Assistant Dietary Manager

Manor Care
Homewood, IL
03.2011 - 08.2016
  • Developed training programs for new employees related to proper food handling techniques and procedures.
  • Performed regular inspections of dining area facilities ensuring cleanliness standards were met at all times.
  • Provided direction and supervision to dietary staff in order to ensure efficient operations.
  • Resolved any conflicts between kitchen staff members in a timely manner utilizing effective problem-solving skills.

Education

High School Diploma -

Morgan Park High School
Chicago, IL
06-2002

Skills

  • Attention to detail
  • Billing/ Scheduling
  • Time- management
  • Training/ Documentation
  • Corporate events
  • Customers service
  • Behavior redirection
  • Meal Preparation

Timeline

Caregiver

Home Instead
07.2023 - Current

Owner

Gentle Heart Transportation
01.2019 - 07.2023

Driver/Dispatcher

Safe Circle Transportation
08.2016 - 01.2019

Assistant Dietary Manager

Manor Care
03.2011 - 08.2016

High School Diploma -

Morgan Park High School

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Tamara Dotson