Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Doyle

Bessemer,AL

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
McCalla, AL
06.2023 - Current
  • Restocked shelves with new supplies of medications as needed.
  • Received payment from customers and processed credit card transactions when necessary.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Prepared prescription transfers to other pharmacies.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Front Office Manager

McCool and Bhuta Ear,Nose and Throat
Homewood, AL
04.2020 - Current
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Collect copay and insurance deductible
  • post payment and balance daily deposits
  • Responded to inquiries from internal staff members regarding office operations.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
  • Reviewed denials, rejections, and underpayments from insurance carriers.

Front Desk Receptionist

McCool and Bhuta Ear, Nose and Throat
Homewood, AL
07.2008 - 04.2020
  • Answered phones promptly and directed calls appropriately.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
  • Reconciled monthly payments received from payers against invoices sent out.
  • Provided customer service support regarding billing inquires and disputes.
  • Updated account information such as address changes or insurance updates.
  • Prepared financial statements and reports related to billing activities.
  • Filed insurance claims forms in accordance with applicable regulations.

Education

High School Diploma -

Jess Lanier High School
Bessemer
05-1991

Some College (No Degree) - Medical Assisting

Bessemer State Community College
Bessemer

Skills

  • Payment Processing
  • Invoice Verification
  • Filing documents
  • Payment handling
  • Accounts Receivable
  • Invoice Processing
  • Payment posting

Timeline

Pharmacy Technician

CVS Pharmacy
06.2023 - Current

Front Office Manager

McCool and Bhuta Ear,Nose and Throat
04.2020 - Current

Front Desk Receptionist

McCool and Bhuta Ear, Nose and Throat
07.2008 - 04.2020

High School Diploma -

Jess Lanier High School

Some College (No Degree) - Medical Assisting

Bessemer State Community College

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Tamara Doyle