Tamara Eackles
Little Rock,Arkansas
Summary
Seasoned Administrative Analyst with a proven track record at the Arkansas Department of Health, adept at analyzing work program information and streamlining office operations. Skilled in preparing detailed reports and developing policies, demonstrating exceptional planning and organizational abilities. Achieved a 30% increase in office efficiency through effective directing of work and policy application.
Overview
15
15
years of professional experience
Work History
Administrative Analyst
Arkansas Department of Health
07.2021 - Current
- Oversees the front office area by answering main phone line, answering routine questions regarding Epidemiology screening and routing calls and taking messages
- Mail distribution, filing copying, scanning as needed
- Maintain office calendar of call-ins & e-mail notification to appropriate staff
- Processing new appeals and serve as back-up in the absence of other personnel data entry into tracking, case assignments
- Assist to office manager in management, including AASIS entries(leave) and other computer entries, processing personnel paperwork, contact building maintenance as needed
- Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations
- Assists with budgets and fiscal monthly and year end closing
- Produces monthly production reports, statistical reports, or other regularly scheduled reports
- May be responsible for proper and timely entry of time records, payroll related documents, purchase orders, personnel action forms, budget documents, labor distribution reports, or any other procedural forms required by other departments or divisions
- Assists supervisor by maintaining records, appointment calendar, and prioritizing incoming correspondence
- Bank deposits and input of information
- Review and submit purchase request and assist in allocations
- Record keeping of all deposits
- Maintain confidentiality regarding patient information
Tax Associate
HRT Tax consultant
Little Rock, AR
05.2020 - Current
- Reviewed and analyzed financial statements to identify tax liabilities and potential deductions.
- Prepared federal, state, and local tax returns for individuals, businesses, trusts, estates, non-profit organizations and partnerships.
- Ensured compliance with applicable laws and regulations regarding taxation matters.
- Analyzed financial data such as income statements and balance sheets to determine how it affects a client's taxes.
- Identified potential areas of risk associated with client's taxation activities.
- Researched complex tax issues in order to provide accurate advice and guidance.
Administrative Specialist III
Department of Human Services
01.2017 - 02.2021
- Oversees the front office area by answering main phone line, answering routine questions regarding office of appeals and hearings, screening and routing calls and taking messages
- Mail distribution, filing copying, scanning as needed
- Maintain office calendar of call-ins & e-mail notification to appropriate staff
- Processing new appeals and serve as back-up in the absence of other keyers: data entry into tracking, case assignments to ALJs
- Research and investigate of appeal case issues as needed
- Assist to office manager in management, including AASIS entries(leave) and other computer entries, processing personnel paperwork, contact building maintenance as needed
- Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations
- Compiles financial information used by supervisor to formulate budget proposals
- Examines evidentiary records including tax returns, applications, forms, vouchers, records, and reports to verify accuracy, as well as compliance, with laws and regulations
- Researches files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required
- Leads work activities of other personnel by training and instructing new employees and providing technical assistance
- Maintains updated manuals and computerized files
- Assists with budgets and fiscal monthly and year end closing
- Produces monthly production reports, statistical reports, or other regularly scheduled reports
- May be responsible for proper and timely entry of time records, payroll related documents, purchase orders, personnel action forms, budget documents, labor distribution reports, or any other procedural forms required by other departments or divisions
Administrative Specialist II
Department of Health
01.2016 - 12.2016
- Processes documents by logging, coding, and recording, verifying and recalculating data
- Assists in the revisions of policies, procedures, and directives based on research findings
- Answer phones for several co-workers within the department
- Assists supervisor by maintaining records, appointment calendar, and prioritizing incoming correspondence
- Processes documents by logging, coding, and recording, verifying and recalculating data
- Maintain confidentiality regarding patient information
- Keying employee’s time into system using AASIS time management system
- Assists in the investigation of illness outbreaks
- Evaluates and implements health compliance plans for places of business
- Represents and assists agency during legal proceedings in issues of legal violations
- Performs other duties as assigned
- Conducts assessments and investigations of environmental health complaints and animal bites
- Provides technical assistance
Administrative Specialist III
Department of Human Services
07.2015 - 01.2016
- Reports to senior manager with the responsibility of researching and analyzing data pertinent to work programs and/or agency/institution goals and objectives and prepares monthly reports explaining findings and recommendations
- Assists in the revisions of policies, procedures, and directives based on research findings
- Transcribes updated information for individuals’ files into the CCP assessment database; creates, maintains, and monitors various databases to monitor consumer information and any other pertinent data
- Processes documents by logging, coding, and recording, verifying and recalculating data
- Answer phones for several co-workers within the department
Pharmacy Technician
Little Rock Community Mental Health Center
01.2015 - 05.2015
- Dispense medication to the customers waiting at the counter
- Check for the prescription thoroughly before distributing medications
- Build good relations with all the regular customers of the pharmacy
- Assists pharmacist with maintaining the daily record of the sales made
- Explain to the customers, the dosages written by the doctor on the prescription
Administrative Support Specialist III
Magnolia Retirement Center
01.2010 - 03.2015
- Assists supervisor by maintaining records, appointment calendar, and prioritizing incoming correspondence
- Bank deposits and input of medications
- Assists in the revisions of policies, procedures, and directives based on research findings
- Processes documents by logging, coding, and recording, verifying and recalculating data
- Upload patient files into database
- Experience in creating documents
- Maintain confidentiality regarding patient information
- Answer phones for several co-workers within the department
Education
Pulaski Technical College
01.2010
Philander Smith College
01.2004
Skills
- Preparing information and reports
- Researching
- Analyzing work program information
- Developing policies
- Recommending policies
- Interpreting policies
- Applying policies
- Planning
- Organizing
- Directing work
- Handling administrative duties
Timeline
Administrative Analyst
Arkansas Department of Health
07.2021 - Current
Tax Associate
HRT Tax consultant
05.2020 - Current
Administrative Specialist III
Department of Human Services
01.2017 - 02.2021
Administrative Specialist II
Department of Health
01.2016 - 12.2016
Administrative Specialist III
Department of Human Services
07.2015 - 01.2016
Pharmacy Technician
Little Rock Community Mental Health Center
01.2015 - 05.2015
Administrative Support Specialist III
Magnolia Retirement Center
01.2010 - 03.2015
Pulaski Technical College
Philander Smith College
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