Tamara Early
Laurel,MD
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
Work History
Relationship Manager Lead
Cristo Rey Jesuit High School
09.2024 - Current
- Built and maintained a portfolio of over 170 partner relationships with new and existing partners while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to partner inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for the Corporate Work Study Program exceeding performance metrics for customer service.
- Developed and cultivated lucrative relationships with both new and existing partners through effective communication and exemplary interpersonal skills.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Strengthened partner relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.
- Utilized financial software to prepare consolidated financial statements.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Human Resources Manager
Randstad
08.2024 - 09.2024
- Managed over 45 employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Human Resources Manager
Martz Bus Gold Line
10.2023 - 06.2024
- As the Human Resources Manager, planned, directed and coordinated human resource functions such as new hire orientation, recruitment, onboarding, benefit administration, discipline, performance management, file maintenance for over 120 employees
- Interviewed potential employee's
- Completed hiring process to include disseminating appropriate applications to hiring managers, scheduling interviews, sending applicants for drug screening and background checks
- Primary resource for all employees regarding benefits and retirement plans
- Processed and monitored benefit packages such as compensation, health insurance, retirement, vacation time and sick time etc
- Processed all related employee transactions to include termination and transfers
- Paid insurance invoices timely
- Maintain an accurate and up-to-date filling system with all Human Resource related files
- Provided quality internal and external customer services per company standards
- Maintain HRIS program including data input for Paychex, Employee Navigator and ADP
- Provided information for budgeting purposes
- Assisted with Union related items for over 100 employees
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Human Resources Manager
Gonzaga Health
12.2020 - 10.2023
- As part of the management team, I formulated and administered plans and policies for human resource activities
- Analyzed and provided solutions to human resource issues practice-wide which include the following:
- Conflict resolution
- Completing performance evaluations for both clinical and administrative staff
- Implementing disciplinary documentation
- Maintained employee files through the HR platform Bamboo
- Responsible for onboarding new employees which includes creating orientation schedules, training checklists, and new hire monthly check-in
- Assigned HR/Compliance training modules through Medtrainer compliance platform
- Developed, revised, implemented and evaluated, an audit HR and compliance related policies and procedures, to ensure compliance with all relevant federal, state, or local legislation
- Processed payroll weekly for a staff of 65 employees
- Created and compiled reports (both standard and custom) and maintained confidential data related to compensation, benefits, performance, and attendance tracking
- Utilized Quickbooks for processing payroll, payments to vendors and tax payments
- Using developmental methods and procedures, I compiled and analyzed data for reports and special projects
- Prepared and maintained special internal and external reports as requested the CEO
- Answered non-routine requests for information on policy interpretation
- Developed, coordinated, and implemented changes for the improvement of workflow
- Interviewed, hired and trained new employees including ancillary staff and Providers
- Assisted in the development of clinical audit tools and conduct quarterly quality assurance/clinical compliance audits
- Participated in professional development sessions or seminars
- Lead special and cross-functional project teams
- Maintained the practices 401k plan, health benefits and supplemental insurances
HR Coordinator
MARC Train and WMATA
12.2013 - 01.2022
- Coordinated payroll and benefits with Human Resources for all new and/or terminated employees
- Manager of two Commuter Stations TLCTC and The Silver Spring TRiPS Commuter Stations
- Maintained constant presence in sales environment to assist walk-in customers
- Proficient in operations of MARC, Ride On, MDOT, Peter Pan and MTA ticket sales computer system
- Liaison for WMATA and MTA, MARC train
- Liaison between Montgomery County Department of Transportation and Maryland Transit Authority
- Interviewed, hired and trained all staff members
- Completed daily, weekly and monthly productivity reports
- Knowledgeable of extensive MARC operations and support information including tracking ticket sales
- Maintained a customer client base
- Provided for all office needs and implemented appropriate solutions to all issues that arose
- Created an environment that emphasized valued customer satisfaction
- Scheduled group moves for 60 to 120 customers for nationwide Clients
- Processed timecards payroll for a staff of 20 employees through Isolved
Education
Bachelor of Science - Legal Studies
05.2010
Bachelor of Science - Criminal Justice
05.2010
Skills
- Extensive combined experience in management, human resources, financial, legal and sales industries
- Track record for meeting timelines and exceeding expectations
- Proven ability to understand and follow complex instructions to successful conclusions
- Skilled in accomplishing multiple tasks to achieve project completion and client satisfaction
- Paralegal for the Office of the Attorney General
- Credentialing of Medical Providers to maintain their license and renewal
- Relationship building
- Client relationships
- Excellent communication
- Customer relationship management
- Client engagement
- Time management
- Sales proficiency
- Critical thinking
- Customer service
- Relationship management
Degreeslicensescertifications
- Bachelor of Science in Legal Studies, University of Maryland
- Minor in Criminal Justice, University of Maryland
- Licensed Day Care Provider, ongoing childhood development courses
- Licensed Insurance Provider, Maryland
- Adult and Child CPR certified
Accomplishments
- Supervised team of 120 staff members.
- Achieved onboarding results by completing weekly trainings with accuracy and efficiency.
- Achieved partnership success by introducing Salesforce for time cards.
- Documented and resolved Union related issue which led to positive results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Top Lead Flow Manager
I was the Marketing Manager for Mid Atlantic Waterproofing in Maryland, the largest Waterproofing Company on the East Coast.
With in the first 6 months of my employment, I generated over 1 Million Dollars in Sales.
Languages
Spanish
Professional Working
Timeline
Relationship Manager Lead - Cristo Rey Jesuit High School
09.2024 - Current
Human Resources Manager - Randstad
08.2024 - 09.2024
Human Resources Manager - Martz Bus Gold Line
10.2023 - 06.2024
Human Resources Manager - Gonzaga Health
12.2020 - 10.2023
HR Coordinator - MARC Train and WMATA
12.2013 - 01.2022
University of Maryland - Bachelor of Science, Legal Studies
University of Maryland - Bachelor of Science, Criminal Justice
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