Tamara Eubanks
Chicago,IL
Summary
To obtain a position that will allow me to utilize my skills and growth within the organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mail Carrier
United Postal Service
12.2023 - Current
- Offer friendly and efficient service to customers, handle challenging situations with ease.
- Respond to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Obtain signatures for package deliveries as proof of delivery to avoid discrepancies.
- Inspect truck equipment and supplies and report problems and safety hazards to supervisors following each shift.
- Use portable devices to maintain system records by scanning items delivered to homes and businesses.
- Follow Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Handle mail and packages with care to prevent damage during delivery.
- Collect outgoing mail from homes and businesses along routes for customer convenience.
Bus Operator
Chicago Transit Authority
09.2015 - 08.2023
- Adhere to scheduled routes and accomplish timely drop-offs and pick-ups to comply with preset route criteria.
- Transport passengers safely along prescribed routes.
- Assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Answer questions from passengers with respect and accuracy, providing information about fares, schedule details and directions.
- Obey traffic laws and regulations to enable safe transportation outcomes for passengers.
- Conduct pre-trip inspections of bus for safe operation.
Doorman
210 E Pearson Association
10.2011 - 09.2015
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Orchestrated building safety and security measurements, including guest registration, calling residents to announce visitors and other methods to maintain security and protect residents.
- Opened doors and transported luggage for customers with care and efficiency.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Security Officer
Admiral Security Services
05.2010 - 04.2012
- Secured premises by patrolling property and monitoring surveillance equipment.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked identification of all nonresidents entering and exiting facility to eliminate unauthorized visitors.
- Greeted residents and guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Recorded observations and occurrences to complete and submit incident report.
Shift Supervisor
Garrett Popcorn Shop
04.2006 - 01.2010
- Completed store opening and closing procedures, including setting up registers and checking products.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Handled supply orders so proper amounts of stock was available.
- Oversaw cash registers, including safe counting and buying money.
Education
High School Diploma -
Midwest Theological Institue
Chicago, IL08.2008
Skills
- Safe driving practices
- Accurate recordkeeping
- Clean driving record
- Customer relations skills
- Effective communication skills
- Special Needs Understanding
- Incident Reporting
- Bilingual (Spanish)
Certification
American Red Cross
- BPP Certification
Timeline
Mail Carrier
United Postal Service
12.2023 - Current
Bus Operator
Chicago Transit Authority
09.2015 - 08.2023
Doorman
210 E Pearson Association
10.2011 - 09.2015
Security Officer
Admiral Security Services
05.2010 - 04.2012
Shift Supervisor
Garrett Popcorn Shop
04.2006 - 01.2010
High School Diploma -
Midwest Theological Institue
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