Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TAMARA EVERETT

PORTAGE,Indiana

Summary

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

Overview

33
33
years of professional experience

Work History

Inventory Manager

Lippert Components
Westville, IN
12.2020 - Current
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.
  • Collaborated with purchasers to ensure timely delivery of goods and services.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Executed quarterly and annual physical inventories.
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Utilized warehouse management systems software for tracking products from receipt through shipment.
  • Received, checked in, and stocked merchandise throughout the plant. Helped maintain plant inventory levels and assisted with orderliness and cleanliness of the warehouse.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Loaded pallets onto trailers for shipment.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Performed regular cycle counts to maintain accuracy of inventory levels.
  • Monitored the progress of production activities to ensure on-time delivery of products.
  • Identified potential bottlenecks in the supply chain process and developed corrective actions accordingly.
  • Developed and maintained detailed production schedules for multiple lines to ensure customer delivery requirements were met.

Shipping Technician

Howmet
Laporte, IN
10.2016 - 04.2020
  • Resolved discrepancies between invoices, packing slips, and bills of lading as needed.
  • Ensured timely pick-up of outbound shipments by carriers.
  • Communicated effectively with customers regarding order status updates and delivery information.
  • Completed paperwork related to international customs regulations accurately.
  • Tracked shipments through transit to ensure on-time deliveries.
  • Maintained accurate records of all shipments.
  • Verified shipping documents for accuracy and completeness.
  • Identified defective parts or items needing rework during inspections.
  • Followed detailed instructions on blueprints and schematics during assembly processes.
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Performed quality checks on products to ensure they met company standards.
  • Loaded and unloaded parts into machines for processing.
  • Troubleshot problems with equipment or processes if they occurred during operations.
  • Adjusted nozzle size and pressure settings on the sandblaster to achieve desired results.
  • Kept accurate records of all jobs performed including quantity of material used and time needed to complete task.
  • Determined appropriate type of media used based on substrates being blasted.
  • Discarded spent abrasive media safely in accordance with company policies and local laws.
  • Performed daily maintenance checks on machinery before use in order to identify potential issues.

911 Emergency Dispatcher

Porter County Communications
Valparaiso, IN
03.2015 - 04.2016
  • Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
  • Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
  • Utilized mapping software programs to plot locations of incidents quickly and accurately.
  • Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
  • Adhered strictly to departmental policies and protocols related to handling emergency communications.
  • Attended regular trainings sessions on new systems and technologies used within the dispatch center.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Acted calmly and professionally under pressure while making decisions in high stress situations.
  • Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
  • Monitored multiple radio frequencies simultaneously while entering data into computer system.

Customer Service Representative

Horizon Bank
Portage, IN
01.2012 - 03.2015
  • Managed supply inventory and effectively ordered necessary items.
  • Participated in training sessions regarding new banking products or services.
  • Conducted account openings and closings for clients.
  • Identified potential fraud risks on accounts and reported suspicious activities to management.
  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Provided guidance on how best to utilize online banking tools for maximum benefit.
  • Processed loan applications according to established guidelines.
  • Analyzed financial documents provided by customers to determine their needs.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Maintained accurate records of all transactions conducted throughout the day.
  • Advised customers on various financial products available from the bank.
  • Reviewed existing accounts for accuracy of information and compliance with regulations.
  • Recognized opportunities for cross-selling additional banking products or services.
  • Responded promptly to customer emails, phone calls and requests for information.
  • Facilitated resolution of customer disputes in a fair manner while protecting the interests of the bank.
  • Promoted additional bank services through personal contact with customers.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Provided customer service to clients, including answering questions and resolving issues.
  • Maintained position of trust and responsibility by keeping customer business confidential.
  • Educated customers on variety of retail products and digital solutions, enhancing customer experience.

Counter Help

Valparaiso Beef Mart
01.2011 - 01.2012
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Prepared all food orders according to customer specifications.
  • Adhered to health and safety standards while preparing food.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Operated cash register accurately and efficiently for customer transactions.
  • Stocked shelves with fresh items daily.
  • Greeted customers in a friendly and professional manner.
  • Maintained records such as inventory levels.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.

Office Manager

Fifth Third Bank
Hobart, IN
01.1992 - 01.2009
  • Created and managed biweekly schedules and time sheets
  • Prepared monthly reports, including audits
  • Managed daily reconciliations of internal accounts
  • Contributed to the acquisition of outside sales
  • Implemented decision installment loans to streamline financial processes
  • Successfully managed the processing of small business loans
  • Investigated internal and customer issues.
  • Introduced and managed multiple retail banking products.
  • Maintained accurate records of deposits, withdrawals, transfers, payments.
  • Assisted customers with their inquiries regarding banking products or services via phone or email communication.
  • Conducted regular meetings with branch personnel to discuss goals, objectives, policies, procedures, and customer service standards.
  • Audited teller transactions on a regular basis to detect any discrepancies or fraudulent activity.
  • Coordinated with other departments within the organization to ensure smooth operations.
  • Supervised staff members, provided training and mentorship, and conducted performance reviews.
  • Managed the recruitment process for new employees including interviewing candidates and conducting background checks.
  • Prepared monthly reports detailing the center's financial performance against set targets.
  • Evaluated transactions and account openings to check for compliance with government guidelines.
  • Managed internal sales operations

Education

Bachelors of Science in Criminal Justice -

Indiana University
01.1993

Skills

  • Inventory Reconciliation
  • Logistics Management
  • Shipping coordination
  • Shipment Receiving
  • Inventory Auditing
  • Employee Supervision
  • Operations Management
  • Schedule Management
  • Vendor Relationship Management
  • Product Assembly
  • Consumer Banking
  • Audit Support
  • Customer Service
  • MS Office

References

References available upon request.

Timeline

Inventory Manager

Lippert Components
12.2020 - Current

Shipping Technician

Howmet
10.2016 - 04.2020

911 Emergency Dispatcher

Porter County Communications
03.2015 - 04.2016

Customer Service Representative

Horizon Bank
01.2012 - 03.2015

Counter Help

Valparaiso Beef Mart
01.2011 - 01.2012

Office Manager

Fifth Third Bank
01.1992 - 01.2009

Bachelors of Science in Criminal Justice -

Indiana University

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TAMARA EVERETT