Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Felder

Atlanta,GA

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

8
8
years of professional experience

Work History

Sales Manager

Nordstrom
09.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Inventory Specialist

Nordstom Rack
04.2022 - 08.2022
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.

Bra Fitting Specialist

Victorias Secret
07.2015 - 03.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Cross Creek High School
Augusta, GA
03.2012

Skills

  • Flexible Work Schedule
  • Consultative Selling Techniques
  • Supplier Relations
  • Accomplished Manager
  • Excellent Communication Skills
  • Goals and Performance
  • Reporting and Performance Analysis
  • Continuous Improvements

Timeline

Sales Manager

Nordstrom
09.2022 - Current

Inventory Specialist

Nordstom Rack
04.2022 - 08.2022

Bra Fitting Specialist

Victorias Secret
07.2015 - 03.2021

High School Diploma -

Cross Creek High School

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Tamara Felder