Experienced childcare and education leader with over 10 years of progressive experience in early childhood education, program coordination, family engagement, and staff supervision. Proven success in managing daily operations, coaching diverse teams, ensuring regulatory compliance, and fostering safe, enriching environments. Skilled in curriculum implementation, recordkeeping, and parent communication. Dedicated to supporting student success and team excellence in extended learning settings.
· Oversaw enrollment and eligibility for multiple campus sites, enrolling over 100 children while ensuring compliance with federal and state regulations.
· Acted as team lead for 15+ staff members, supporting onboarding, coaching, and workflow coordination.
· Managed intake interviews, verified eligibility documents, and maintained accurate family records (digital and physical).
· Audited files for compliance, confidentiality, and timely updates.
· Coordinated and facilitated family events, services, and partnerships to promote engagement and support family success.
· Served as liaison between families, staff, and community agencies.
· Handled high-volume calls, scheduled meetings, documented communications, and resolved concerns with professionalism.