Summary
Overview
Work History
Education
Skills
Certification
Timeline
19 Security Manager/Supervisor/Officer of the Month with Wilmington Branch
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Tamara Flynn

Tamara Flynn

Fitchburg

Summary

Dynamic Security Operations Manager with extensive experience at Securitas Security Services USA, specializing in incident response management and security policy development. Proven track record in enhancing operational efficiency and fostering teamwork, while implementing comprehensive training programs that improved staff performance and compliance with safety regulations. Committed to maintaining a secure environment through proactive measures.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security Operations Manager

Securitas Security Services USA
09.2019 - Current
  • Directed security operations, ensuring compliance with company policies and safety regulations.
  • Developed and implemented training programs for security personnel to enhance performance and service quality.
  • Analyzed incident reports to identify trends and improve response strategies across all security teams.
  • Collaborated with law enforcement agencies to address security concerns and refine emergency response protocols.
  • Managed scheduling and deployment of security staff, optimizing resource allocation for efficiency.
  • Conducted regular audits of security measures, identifying areas for improvement and implementing corrective actions.
  • Mentored junior staff in operational best practices, fostering a culture of continuous improvement within the team.
  • Developed strong relationships with local law enforcement agencies to enhance collaboration and information sharing.
  • Reviewed access control measures regularly to minimize unauthorized entry into restricted areas while maintaining ease of use for authorized personnel.
  • Enhanced overall facility safety by conducting regular audits of security equipment and systems.
  • Maintained detailed records of all security-related events, providing valuable data for future risk assessments and strategic planning initiatives.
  • Coordinated with other departments on joint projects to ensure a cohesive approach to company-wide security efforts.
  • Mentored junior staff members in best practices for effective security management, fostering professional growth within the team.
  • Improved security operations efficiency by implementing new protocols and procedures.
  • Managed security team schedules, ensuring optimal coverage for facility protection.
  • Monitored surveillance systems to quickly respond to potential breaches or incidents, maintaining a secure environment at all times.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Kept team compliant with security protocols and appearance standards.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Investigated incidents and wrote reports.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Coordinated protective service operations with other emergency response agencies.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Implemented a comprehensive emergency response plan, improving preparedness for various crisis situations.

Security Supervisor

Securitas Security Services USA
06.2011 - 04.2019

Education

GED -

Jefferson High
Jefferson, MA
07-2007

Skills

  • Identity and Access management
  • Incident response management
  • Intrusion detection systems
  • Security awareness training
  • Physical security measures
  • Access control implementation
  • Security policy development
  • Data privacy compliance
  • Mobile device management
  • Social engineering prevention
  • Network security monitoring
  • Daily incident reporting
  • Regulatory compliance auditing
  • General security
  • CCTV monitoring
  • Security team management
  • Safety and security regulations
  • CCTV experience
  • Incident reports
  • Safety and security procedures
  • Operations management
  • Employee relations
  • Schedule management
  • Security screening
  • Emergency planning
  • Site visits
  • Training management
  • Report writing
  • Emergency response
  • Incident response
  • Staff monitoring
  • Security training
  • Security team leadership
  • Security officer training
  • Surveillance systems
  • Staff assessments
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills
  • CCTV surveillance
  • Security procedure implementation

Certification

  • Certified Fingerprint Technician Training
  • Certified CPR/AED First Aid Training
  • Certified SIRA Training
  • Certified MOAB Training

Timeline

Security Operations Manager

Securitas Security Services USA
09.2019 - Current

Security Supervisor

Securitas Security Services USA
06.2011 - 04.2019

GED -

Jefferson High

19 Security Manager/Supervisor/Officer of the Month with Wilmington Branch

I have received multiple awards throughout my years with Securitas. I started out as a Security Receptionist, Security Officer, Supervisor to Security Operations Manager. 

Awards relating to emergency situations, cleaning up a site, to just being helpful.