19 Security Manager/Supervisor/Officer of the Month with Wilmington Branch
Tamara Flynn
Fitchburg
Summary
Dynamic Security Operations Manager with extensive experience at Securitas Security Services USA, specializing in incident response management and security policy development. Proven track record in enhancing operational efficiency and fostering teamwork, while implementing comprehensive training programs that improved staff performance and compliance with safety regulations. Committed to maintaining a secure environment through proactive measures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Operations Manager
Securitas Security Services USA
09.2019 - Current
Directed security operations, ensuring compliance with company policies and safety regulations.
Developed and implemented training programs for security personnel to enhance performance and service quality.
Analyzed incident reports to identify trends and improve response strategies across all security teams.
Collaborated with law enforcement agencies to address security concerns and refine emergency response protocols.
Managed scheduling and deployment of security staff, optimizing resource allocation for efficiency.
Conducted regular audits of security measures, identifying areas for improvement and implementing corrective actions.
Mentored junior staff in operational best practices, fostering a culture of continuous improvement within the team.
Developed strong relationships with local law enforcement agencies to enhance collaboration and information sharing.
Reviewed access control measures regularly to minimize unauthorized entry into restricted areas while maintaining ease of use for authorized personnel.
Enhanced overall facility safety by conducting regular audits of security equipment and systems.
Maintained detailed records of all security-related events, providing valuable data for future risk assessments and strategic planning initiatives.
Coordinated with other departments on joint projects to ensure a cohesive approach to company-wide security efforts.
Mentored junior staff members in best practices for effective security management, fostering professional growth within the team.
Improved security operations efficiency by implementing new protocols and procedures.
Managed security team schedules, ensuring optimal coverage for facility protection.
Monitored surveillance systems to quickly respond to potential breaches or incidents, maintaining a secure environment at all times.
Oversaw team of security officers and managed scheduling and performance evaluations.
Kept team compliant with security protocols and appearance standards.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Investigated incidents and wrote reports.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Coordinated protective service operations with other emergency response agencies.
Conducted drills to keep security staff on alert and proficient with established plans.
Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
Responded swiftly to security incidents and effectively resolved security issues.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Managed security policies and procedures to promote safety and security of personnel and assets.
Investigated and resolved security breaches to protect organization and corporate assets.
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Delivered regular security awareness programs to educate personnel on security measures and protocols.
Developed and maintained emergency response plans to promote fast and effective action during crises.
Implemented a comprehensive emergency response plan, improving preparedness for various crisis situations.
Security Supervisor
Securitas Security Services USA
06.2011 - 04.2019
Education
GED -
Jefferson High
Jefferson, MA
07-2007
Skills
Identity and Access management
Incident response management
Intrusion detection systems
Security awareness training
Physical security measures
Access control implementation
Security policy development
Data privacy compliance
Mobile device management
Social engineering prevention
Network security monitoring
Daily incident reporting
Regulatory compliance auditing
General security
CCTV monitoring
Security team management
Safety and security regulations
CCTV experience
Incident reports
Safety and security procedures
Operations management
Employee relations
Schedule management
Security screening
Emergency planning
Site visits
Training management
Report writing
Emergency response
Incident response
Staff monitoring
Security training
Security team leadership
Security officer training
Surveillance systems
Staff assessments
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Organizational skills
CCTV surveillance
Security procedure implementation
Certification
Certified Fingerprint Technician Training
Certified CPR/AED First Aid Training
Certified SIRA Training
Certified MOAB Training
Timeline
Security Operations Manager
Securitas Security Services USA
09.2019 - Current
Security Supervisor
Securitas Security Services USA
06.2011 - 04.2019
GED -
Jefferson High
19 Security Manager/Supervisor/Officer of the Month with Wilmington Branch
I have received multiple awards throughout my years with Securitas. I started out as a Security Receptionist, Security Officer, Supervisor to Security Operations Manager.
Awards relating to emergency situations, cleaning up a site, to just being helpful.