Tamara Gardner
Pocatello,ID
Summary
Organized Front Office Clerk recognized for productivity and efficiency in task completion. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel at communication, time management, and problem-solving to enhance office operations and client satisfaction.
Overview
13
13
years of professional experience
Work History
Front Office Clerk
Thrifty Nickel LLC.
Pocatello, I
05.2015 - 09.2024
- Greeted customers and answered inquiries in a professional manner.
- Verified customer information by collecting and inputting data into the computer system.
- Provided excellent customer service to ensure customer satisfaction.
- Processed cash payments, checks, and credit card transactions accurately.
- Managed office supplies inventory, ordered new materials as needed.
- Answered incoming calls and transferred them to the correct department or personnel.
- Inputted customer orders into the system for processing of merchandise orders.
- Resolved customer complaints in an efficient manner while preserving client relationships.
- Ensured compliance with company policies and procedures related to front office operations.
- Posted payments received from customers into their respective accounts.
Cashier
Kmart
Pocatello, ID
10.2011 - 04.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Pocatello High School
Pocatello, ID05-1975
Skills
- Time Management Skills
- Scanning and copying
- Office Supply Management
- File Management Expertise
- Listening Skills
- Cash Handling
- Efficient Data Input
Timeline
Front Office Clerk
Thrifty Nickel LLC.
05.2015 - 09.2024
Cashier
Kmart
10.2011 - 04.2016
High School Diploma -
Pocatello High School
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