Tamara Gates
Kent,WA
Summary
Experienced and adept in customer relations and organizational skills. Excellent track record in building relationships with staff and providing customer service to students and families. Expert in clerical support, demonstrating exceptional multi-tasking ability and clear communication.
Overview
23
23
years of professional experience
Work History
Office Manager
Auburn School District, Child Nutrition Services
09.2011 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of personnel records and student and family files.
- Provided exceptional customer service when addressing inquiries or concerns via phone calls or email correspondence with district personnel and parents of our students.
- Conducted administrative orientation of new staff.
- Maintained payroll records for approx. 100 employees.
- Scheduled subs for all absences of Child Nutrition staff on a daily basis.
- Tracked health department visit reports and maintained record of food handler permits for all department staff.
- Maintained Child Nutrition's District agreement with the State of Washington's Office of Superintendent of Public Instruction (OSPI)
- Supported executive staff through scheduling meetings, calendaring and preparing crucial documents.
Administrative Assistant
Auburn School District, Child Nutrition Services
06.2000 - 08.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for program information.
- Conducted an annual auditing of the applications following state guidelines. All this work was subject to audit.
- Received and sorted incoming mail and packages to correct recipient.
- Prepared purchase orders and maintained associated records.
Education
High School Diploma -
Oliver M. Hazen High School
Renton, WANo Degree - Pre-Nursing
Brigham Young University
Provo, UTNo Degree - General Education
Ricks College
Rexburg, IDSkills
- Customer Relations
- Clear oral/written communication
- Scheduling Coordination
- Clerical and Administrative Support
- Excellent detail-oriented skills
- Microsoft Office Word and Excel experience
Timeline
Office Manager
Auburn School District, Child Nutrition Services
09.2011 - 06.2023
Administrative Assistant
Auburn School District, Child Nutrition Services
06.2000 - 08.2011
High School Diploma -
Oliver M. Hazen High School
No Degree - Pre-Nursing
Brigham Young University
No Degree - General Education
Ricks College
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