Tamara Gee
Oklahoma City,OK
Summary
Knowledgeable Production Team Lead well-versed in planning and overseeing team operations. Successful motivator with two year record of achievement in productive goals in leadership. Consistent career history of meeting production goals for throughput and quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
SSM Health St. Anthony's Hospital
Oklahoma City, OK
03.2022 - 04.2022
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared initial patient charts for admission.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for CT scan, electrocardiograms, suture removal and dressing changes.
Lead Covid-19 Processor
Marquis Labs
Oklahoma City, OK
08.2021 - 02.2022
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Documents completed work in appropriate logbooks.
- Oversaw team of ten or more employees, providing comprehensive data entry training and regular performance reviews.
- Kept work areas clean, safe and organized.
- Recorded regular progress and issues with products.
- Label specimen according to appropriate guide lines of lab.
- Handled 189 samples per day to processes for customers inquiring results for Covid testing
Front Desk Medical Receptionist
Telacris Plasma
Oklahoma City, United States
03.2016 - 02.2017
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
Phlebotomist
CSL Plasma Behring
Tulsa, OK
09.2011 - 07.2015
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Monitored patients for reactions and verified sample quality.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Conducted venipuncture and other CT procedures.
- Reviewed patient records for accuracy and completeness.
- Obtained blood specimens by performing venipunctures and finger sticks 100 times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Logged patient information and recorded results into system using PDA system.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
Customer Service Call Center Representative
PRC Pizza Hut Order Line
Shreveport, LA
03.1997 - 07.1998
- Maintained and managed customer files and databases.
- Processed customer order, quote and return transactions and offered additional products and services.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Resolved complaints to satisfy customers and encourage future transactions.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Education
Certification ( Not A Degree) - Dialysis Technology/ Phlebotomy
Southern University At Shreveport
Shreveport, LA05.2008
High School Diploma -
Continental Academy
Miami, FL05.2002
Skills
- Issue Analysis
- Team Training
- Laboratory Assistants
- Contributing Team Player
- New Staff Training
- Team Building
- Clerical
- Reading comprehension
- First Aid/CPR
- Supervision
- Good telephone etiquette
- Customer service
- Microsoft Office
- Good listening skills
- Data Analysis
- Data Entry
- Goal Minded
- Staff Collaboration
- Conflict Resolution
- Donor Suitability Determination
- Hazardous Material Disposal
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 13 staff members.
- Collaborated with team of 130 in the development of Covid Lab department.
Certification
- DPT - Donor Phlebotomy Technician
- Phlebotomy Training - 2008
- First Aid/CPR Certified
Timeline
Medical Assistant
SSM Health St. Anthony's Hospital
03.2022 - 04.2022
Lead Covid-19 Processor
Marquis Labs
08.2021 - 02.2022
Front Desk Medical Receptionist
Telacris Plasma
03.2016 - 02.2017
Phlebotomist
CSL Plasma Behring
09.2011 - 07.2015
Customer Service Call Center Representative
PRC Pizza Hut Order Line
03.1997 - 07.1998
Certification ( Not A Degree) - Dialysis Technology/ Phlebotomy
Southern University At Shreveport
High School Diploma -
Continental Academy
- DPT - Donor Phlebotomy Technician
- Phlebotomy Training - 2008
- First Aid/CPR Certified
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