Tamara Gelsinger
Effingham,IL
Summary
Dedicated delivery professional with a strong track record in optimizing routes and managing team operations. Committed to enhancing customer satisfaction through timely and safe deliveries while adhering to safety regulations. Proven ability to maintain operational efficiency and streamline processes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Delivery Driver
DVH Management
Champaign, Illinois
04.2024 - 06.2026
- Delivered packages efficiently to designated locations within scheduled timelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Operated delivery vehicles safely, adhering to all traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Assisted in loading and unloading packages, ensuring secure transport and timely dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Collaborated with team members to streamline delivery routes, enhancing overall schedule adherence.
- Navigated routes with relevant map programs and GPS systems.
- Provided excellent customer service during package drop-offs and pickups.
- Inspected delivery vehicles for safety and maintenance needs regularly.
- Organized deliveries by grouping items based on designated areas for efficient routing. according to designated areas to maintain efficient delivery times.
Delivery Driver Manager
Deters Delivery Service
Teutopolis, USA
09.2014 - 11.2022
- Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
- Developed strong partnerships with local businesses to expand delivery services within the community.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Utilized GPS technology to track driver progress, adjusting routes to optimize delivery times.
- Expedited deliveries to meet customer deadlines and requirements.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Analyzed performance data to identify areas for improvement in the delivery process, leading to increased efficiency and cost savings.
- Delivered packages to designated locations, ensuring timely arrival. to customer doorsteps and business offices.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Addressed maintenance needs proactively by scheduling routine servicing appointments for company vehicles, reducing unexpected downtime due to mechanical problems.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Worked effectively in high-pressure situations, maintaining productivity. in fast-paced environments.
- Completed paperwork accurately to maintain organized records., recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Owner
TT's Daycare
Effingham, USA
07.2008 - 07.2014
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Generated revenues yearly and effectively capitalized on industry growth.
- Managed day-to-day business operations.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - CDL
Lake Land College
Mattoon, IL08-2026
Ged -
Testing
Greenville, IL06-2003
Skills
- GPS and route planning
- Process Integration
- Customer Relationship Management
- Workload Management
- Inventory Management
- Materials Management
- Work Planning and Prioritization
- Loading and unloading
- Scheduling Efficiency
- Time Management
- Familiarity with DOT regulations
- Safety Management
- Safe Driver Training
Certification
- Certified
- Licensed
Timeline
Delivery Driver
DVH Management
04.2024 - 06.2026
Delivery Driver Manager
Deters Delivery Service
09.2014 - 11.2022
Owner
TT's Daycare
07.2008 - 07.2014
No Degree - CDL
Lake Land College
Ged -
Testing