Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Gillespie

Miami

Summary

Accomplished Business Manager with over 30 years of experience in Retail Leadership and sales, recognized for driving consistent sales growth across multiple regions. Proven track record in developing and mentoring teams, leading to significant career advancements. Expertise in collaborating with buyers to optimize product stock levels and executing impactful events that enhance business relationships. Highly skilled in financial reporting, budget adherence, and P&L evaluation to achieve strategic objectives.

Overview

11
11
years of professional experience

Work History

Beauty Department Manager

Nordstrom
Aventura
01.2023 - 02.2025
  • Exceeded over 11.1 million in sales for 2023, bringing in over 14% of the store's volume.
  • Implemented niche fragrances into beauty business, driving sales of over 52,000 in 10 days.
  • Drove significant sales growth for the leading Le Labo business, surpassing $1.3 million annually.

Beauty Department Manager

Nordstrom
Jacksonville
11.2022 - 12.2023
  • Spearheaded sales growth, increasing annual revenue from $5.2 million to $7.2 million within a single year, achieving a 38% growth in overall business performance
  • Generated $2 million in sales for women's fragrances, significantly contributing to the growth of the Beauty business
  • Drove $4 million in sales for skincare, significantly enhancing the growth and profitability

Beauty Assistant Manager

Nordstrom
Coral Gables
06.2019 - 11.2022
  • In FY 2019, contributed to an 11.4% increase in Beauty sales, surpassing the previous year by 8.4%
  • Achieved a 24.8% year-over-year growth in 2021, contributing to the business's overall success and performance
  • Hosted and executed a Beauty trend Show and exceeded our goal of $900,000 in sales for a single event

Beauty Assistant Manager

Nordstrom
Jacksonville
01.2017 - 06.2019
  • Contributed to driving $200,000 in sales for women's fragrances during first year
  • Supported individual luxury skincare brands such as Jo Malone and Sisley, producing over $300,000 in sales
  • Contributing to an 8.5% increase for Sisley
  • Introduced and executed Nordstrom's first Beauty Holiday Trend Show, successfully attracting over 700 guests and driving $200,000+ in sales volume in a single evening
  • Produced thorough, accurate and timely reports of project activities.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Department Manager of ACC/Jewelry/Watches/Homegood

Nordstrom
Jacksonville
09.2015 - 01.2017
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Organized quarterly meetings with senior management to review departmental goals and objectives.
  • Oversaw merchandising and display efforts, enhancing product visibility and appeal.
  • Conducted performance evaluations, providing constructive feedback and setting objectives.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Initiated and managed projects aimed at operational improvements and efficiency gains.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Created and managed budgets for travel, training, and team-building activities.
  • Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
  • Analyzed business performance data and forecasted business results for upper management.
  • Implemented customer service standards, ensuring high levels of customer satisfaction.

Women and Kids Department Manager

Nordstrom
Jacksonville
06.2014 - 01.2017
  • Monitored sales figures and adjusted buying strategies accordingly.
  • Ensured compliance with all local laws related to health and safety regulations within the store premises.
  • Analyzed sales data and market trends to forecast purchasing needs and optimize inventory.

Lead Shoe Salesperson

Nordstrom
Jacksonville
10.2013 - 06.2014
  • Engaged with customers to ascertain their preferences and requirements.
  • Acknowledged customers and fostered a welcoming environment.
  • Assisted customers in finding the perfect pair of shoes by providing personalized recommendations.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
  • Helped customers find their size by measuring feet accurately.

Education

Some College (No Degree) - Business

Fullerton College
Fullerton, CA

Skills

  • Coaching & Mentoring
  • P&L Management
  • Operational Marketing
  • Sales Development
  • Visual Merchandising
  • Point of Sales (POS) Systems
  • Sales strategies
  • Inventory management
  • Visual merchandising
  • Customer service
  • Time management
  • Analytical thinking
  • Multitasking efficiency
  • Goal setting and achievement
  • Relationship building techniques
  • Sales strategy development
  • Sales forecasting
  • Microsoft outlook, word, and Excel

Timeline

Beauty Department Manager

Nordstrom
01.2023 - 02.2025

Beauty Department Manager

Nordstrom
11.2022 - 12.2023

Beauty Assistant Manager

Nordstrom
06.2019 - 11.2022

Beauty Assistant Manager

Nordstrom
01.2017 - 06.2019

Department Manager of ACC/Jewelry/Watches/Homegood

Nordstrom
09.2015 - 01.2017

Women and Kids Department Manager

Nordstrom
06.2014 - 01.2017

Lead Shoe Salesperson

Nordstrom
10.2013 - 06.2014

Some College (No Degree) - Business

Fullerton College

Similar Profiles

CREATE PROFILE
Tamara Gillespie