Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
Work History
Registered Nurse, Pediatric Intensive Care Unit
Las Palmas Del Sol Healthcare
07.2023 - Current
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Managed care from admission to discharge.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Implemented medication and IV administration, catheter insertion, and airway management.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Medical Support Assistant
Department Of Defense
10.2008 - 07.2019
Used CHCS to maintain and record patient data and generate reports.
Enhanced the quality of care by assisting medical personnel during examinations when needed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
Streamlined patient check-in process with effective communication and organization skills.
Prepared treatment rooms for patient examinations by setting up medical equipment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Improved patient satisfaction by providing efficient and timely support to medical professionals.
Verified patient insurance coverage and collected required co-payments.
Reduced administrative errors through meticulous attention to detail in documentation management processes.
timecards for all staff on the unit
secretary for the Chief Surgeon
monitored and trained other medical support assistants.
Education
Bachelor of Science - Nursing
Western Technical College
El Paso, TX
06.2023
Skills
Pediatric Emergency Assessment, Recognition and Stabilization