Tamara Hairston
Parkville,Md.
Summary
Motivated professional with strong work ethic and adaptability. Skilled in mastering new concepts independently and delivering innovative solutions. Leverages analytical thinking and creativity to tackle challenges and achieve impactful results in dynamic environments.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Utilities Installer and Repairer Supervisor I
City of Baltimore
Baltimore, MD
11.2025 - Current
- Oversee daily operations, delegated tasks, managed multiple crews to ensure efficient workflow
- Keep employees' time, approved leave in workday on a daily and weekly basis
- Apply progressive discipline to subordinates
- Ability to maintain records and reports
- Enforce company policies and standard operations of procedures, helped implement sign in policy
- Train and upskill existing and new staff, one on ones with subordinates, coach staff
- Addressed and resolved employee disputes to maintain a positive work environment
- Ensure the team follows all company policies, labor regulations and health and safety standards
- Utilized Workday, City Works, YouView, and Dashboard for operational tasks.
- Act as the conduit relaying objectives, policy changes and feedback between upper management and frontline staff
- Held CDL certification and operated forklift and frontend loader for various tasks.
- Ability to communicate effectively orally and in writing
- Attend training, coordinate and schedule training for staff
- Evaluate the performance of subordinates
- Recommend employees for promotions
- Including all duties performed as a Utilities Installer Repairer III
Util. Installer and Rep. III
City of Baltimore
Baltimore, MD
07.2018 - 11.2025
- Oversaw and participated in the construction, installation, maintenance and repair of water mains, main extensions, sanitary house connections, manholes, wastewater pipes, mains, storm drains and related collection systems for the City of Baltimore and surrounding Counties
- Ensured quality maintenance and repair of the water system by supervising crew activities.
- Assisted in laying sewer and other large pipes and seal connections with concrete and material
- Supplied crew with essential materials and tools to facilitate job completion.
- Made sure that the work sites are safe for us to perform our jobs and are in compliance with safety regulations
- Managed work assignments performed by Laborers at various work locations
- Ability to read and interpret engineering drawings
- Including all duties performed as a Laborer
Laborer
City of Baltimore
Baltimore, MD
09.2015 - 07.2018
- Assisted in laying sewer and large pipes, sealing connections with concrete and materials to ensure system integrity
- Dug and backfilled holes and trenches; spread and smoothed concrete, set up concrete forms, filled potholes, and finished surfaces for safe and efficient roadways
- Cleared debris from inlets to prevent street flooding during heavy rains.
- Repair and install appurtenances of the water distribution and waste water collections system
- Verbally report updates to the supervisor about the status and the completion of jobs
- Followed all of the safety guidelines and regulations
- Maintained and created picture logs of work sites to document progress and ensure compliance with project standards
Assistant Manager- Retail
Foot Locker
Glen Burnie, Maryland
2000 - 2003
- Helped build employee schedules to provide coverage and manage breaks.
- Trained, coached, and supported new team members on customer service and operational standards.
- Trained staff on strong product knowledge and upselling techniques.
- Resolved employee and customer conflicts in professional manner.
- Supported management team with action plans for underperforming areas.
- Assigned work to staff while setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance, set priorities, and provide feedback.
- Interviewed prospective employees and shared input with HR on hiring decisions.
- Enforced company policies and maintained safe work practices.
- Supported daily operations for 15-member team.
- Kept accurate records for employee performance, attendance, leave requests, and disciplinary actions.
- Helped recruit and hire staff while providing training and mentorship.
- Handled conflict resolution and verbal or written reprimands.
Education
Associate of Arts -
The Community College of Baltimore County
Catonsville, MD06-2024
Skills
- Utility installation and repair
- Pipe installation
- Safety compliance and awareness
- Worksite maintenance
- Project coordination
- Crew supervision
- Time management
- Performance management
- Team leadership
- Conflict resolution
Personal Information
Driving License: CDL
Certification
- TTCTM
Timeline
Utilities Installer and Repairer Supervisor I
City of Baltimore
11.2025 - Current
Util. Installer and Rep. III
City of Baltimore
07.2018 - 11.2025
Laborer
City of Baltimore
09.2015 - 07.2018
Assistant Manager- Retail
Foot Locker
2000 - 2003
Associate of Arts -
The Community College of Baltimore County