Tamara Hajek

Managed accounts receivable and payable, ensuring accurate financial records and transactions. Coordinated ordering, shipping, and receiving for fire extinguisher, alarm, and SCBA parts. Generated insurance certifications and managed invoicing across multiple online portals. Addressed customer inquiries in person and over the phone to resolve issues promptly. Scheduled technicians effectively to meet customer service demands. Enhanced customer satisfaction through proactive problem-solving strategies.

• Executed orders for flood certifications, rent schedules, and contracts; reviewed documents for name corrections.
• Collected all paperwork necessary for progressing through Credit Approval and achieving Final Approval.
• Maintained daily communication with borrowers by phone to secure required documents.
• Participated in Teams meetings throughout the company to coordinate processing efforts.

• Facilitated engaging activities at Arden Courts to enhance resident well-being.
• Developed strong relationships with residents and their families to promote community.
• Adapted to dynamic activity schedules, ensuring consistent resident engagement.
• Assessed individual resident needs to provide tailored entertainment solutions.
• Managed challenges effectively to maintain a positive atmosphere.
• Encouraged joyful interactions to foster a supportive environment.
• Demonstrated proficiency in activity coordination and execution.
• Promoted teamwork among staff members to improve service delivery.