Tamara Harris
Brooklyn,NY
Summary
Am a dedicated and result driven professional willing to utilize skills and practical experiences to add value to improving customer experiences.
Overview
23
23
years of professional experience
Work History
Housekeeper
Snowshoe Mountain Resort
West Virginia
11.2017 - 04.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeper
Chippewa Waterfronts Hotel
Mackinac Island, MI
04.2018 - 10.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Shift Supervisor
Restaurant Associates LTD (Burger King)
Kingston Jamaica
09.2016 - 11.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Office Clerk
E. Williams Services
Kingston Jamaica
10.2014 - 09.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Team Leader
Restaurants of Jamaica (KFC)
Kingston Jamaica
07.2004 - 07.2012
- Managed inventory levels accurately, reducing waste and ensuring adequate supplies for daily operations.
- Participated in recruiting efforts including interviewing candidates which contributed to building high-performing team.
- Implemented new sales techniques that resulted in increase in overall revenue for establishment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Cashier/Sale Clerk
Lerner Shops
Portmore Jamaica
01.2001 - 12.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
House Keeping
11.2015
Computerized Cashiering
05.2004
High School Diploma -
07.2000
Skills
- Team oriented
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Able to multitask effectively
- Strong communication skills
- Quick learner
References
- Carla Fortney Snowshoe Mountain, 10 Snowshoe Drive, 304 704 5902, Supervisor
- Tammy Wood Chippewa Waterfront Hotel 7221 Main street Mackinac Island 906 630 0933 HR Manager
Skype
live:.cid.a9428549f91eddce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkTimeline
Housekeeper - Chippewa Waterfronts Hotel
04.2018 - 10.2023
Housekeeper - Snowshoe Mountain Resort
11.2017 - 04.2024
Shift Supervisor - Restaurant Associates LTD (Burger King)
09.2016 - 11.2017
Office Clerk - E. Williams Services
10.2014 - 09.2016
Team Leader - Restaurants of Jamaica (KFC)
07.2004 - 07.2012
Cashier/Sale Clerk - Lerner Shops
01.2001 - 12.2003
He Coin - , House Keeping
Hampton's Training Academy - , Computerized Cashiering
Spanish Comprehensive High - High School Diploma,