Tamara Harris

• Proven Customer Service Representative at Concentrix, adept in critical thinking and data entry, excelled in managing high-stress situations, enhancing customer loyalty through exceptional service. Recognized for surpassing performance metrics, demonstrating active listening, and problem resolution skills, significantly boosting customer satisfaction and retention.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.