Tamara Hayden
Summary
Dynamic Administrative Professional with extensive experience working at non-profit organizations, excelling in project management and financial administration. Proven ability to manage multiple executive event calendars and adapt under pressure. Proficient in Microsoft Suite and skilled in fostering effective communication across teams, ensuring seamless operations and successful milestone achievements. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing solutions for efficiency.
Overview
8
8
years of professional experience
Work History
Senior Administrative Coordinator
Planetary Health Alliance
01.2024 - Current
- Serves as the principal contact for Planetary Health Alliance (PHA) inquiries, through management of PHA's email account
- Supports internal PHA staff team functions including: managing weekly team meetings using project management software; tracking PHA progress in achieving milestones; maintaining calendars for PHA senior leadership, scheduling room reservations, and arranging staff travel
- Supports PHA's financial administration by preparing monthly expenses reports, reimbursements for staff and stakeholders, managing payments for services and supplies, and other routine financial tasks
- Provides assistance with logistics for special events on and off campus, including advertising, arranging speaker travel, room reservations, and management of technology
- Most recent trip includes travel to PHAM 2024 in Kuala Lumpur, Malaysia
- Assist with the hiring and onboarding process of new employees and interns
Sales Associate
Macy's
Mall at Prince George's
11.2023 - 12.2024
- Greeted customers, helped them find products, and answered questions in the Jewelry department
- Worked during the holiday seasonal rush, and assisted in the fine jewelry department as needed on commission
Executive Assistant
Mercy Corps
11.2022 - 09.2023
- Acted as the main support for one executive team member and their office, providing smooth and effective management of key activities
- Was responsible for her main office phone line
- Prepared pre-travel books on travel logistics for executive team members before travel to the Ukraine, Kenya, and Colombia
- These travel books included information on hotel stays, flights, car rentals, meeting notes, etc.
- Reconciled Per Deim weekly for all travel expenses
- Assisted guests of the executive when they visit the DC office, helping with lodging, technology, lunch requests, and administrative support as needed
- Served as administrative backup support for the EA to the CEO.
- Acted as one of the DC's offices certified notary public for the District of Columbia
Operations Assistant
District Bridges
08.2022 - 10.2022
- Worked with the management to assist with space rentals for the District Bridges office, including processing contracts, invoices, and coordinating day-of needs
- Maintained the District Bridges office space including managing and ordering office supplies; coordinating cleaning; and managing office refreshments
Operations Coordinator
Network for Victim Recovery of DC (NVRDC)
12.2021 - 06.2022
- Ensured staff had the proper supplies to function in their roles remotely, oversaw approval of staff supply requests, and coordinated delivery of laptops and cell phones to staff members in the field
- Acted as the head of administration and liaison for NVRDC's office
- Administered NVRDC's cell phone system, trained new staff on usage, worked with the Head of Service Programs to ensure incoming calls came to the right inbox, and ensured replacement phones were available as needed
- Maintained incoming mailed check logs under designated donor/vendor registry, in compliance with IRS rules and updating the donor database with incoming check information
- Prepared monthly grant invoices as well
- Maintained record of credit card purchases and specific grant fund purchases, in accordance with each grant's specific guidelines
- Traveled to outreach events and distributed company pamphlets and free products to the public and affiliated nonprofits
Operations Coordinator
Resonance Campaigns
09.2019 - 10.2021
- Maintained the daily schedule of the Managing Partner and coordinated schedules of all Resonance Employees when necessary
- Contacted clients and alerted them to scheduling conflicts
- Oversaw the daily operations of the office, both remotely and in-office
- Including coordinating vendors, ensuring all office equipment was functioning properly, greeting all visitors, and other necessary clerical work
- Processed accurate and timely invoices in QuickBooks
- Sent created invoices to clients through email, and recorded accounts receivable in Wrike
- Created travel arrangements by researching best options and booking accordingly
- Managed both corporate and personal credit cards while making daily purchases
- Periodically asked to investigate charges and cancel subscriptions when needed
- Organized and helped implement yearly client gift packaging and shipping for up to three hundred and fifty individual shipments per year
- Organized both client and employee company parties, including virtual wine tastings, trivia night, an in-person Cinco de Mayo Company Event, and staff dinners
- Assisted in on-boarding and off-boarding seasonal employees remotely
Staff Intern
Ethiopian Community Development Council
Silver Spring, MD
08.2017 - 12.2017
- Performed 'long-term customer service' with 50 plus clients escorting them to appointments
- Performed administrative work such as data entry, researching, and scheduling appointments
Education
Bachelor's Degree - Human Relations
Trinity Washington University
05.2018
Skills
- Office administrative experience
- Data entry
- Microsoft Suite
- Word
- Excel
- PowerPoint
- SharePoint
- Outlook 365
- Google Office
- Adobe Acrobat
- Salesforce
- Quickbooks
- Managing multiple event calendars
Timeline
Senior Administrative Coordinator
Planetary Health Alliance
01.2024 - Current
Sales Associate
Macy's
11.2023 - 12.2024
Executive Assistant
Mercy Corps
11.2022 - 09.2023
Operations Assistant
District Bridges
08.2022 - 10.2022
Operations Coordinator
Network for Victim Recovery of DC (NVRDC)
12.2021 - 06.2022
Operations Coordinator
Resonance Campaigns
09.2019 - 10.2021
Staff Intern
Ethiopian Community Development Council
08.2017 - 12.2017
Bachelor's Degree - Human Relations
Trinity Washington University
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