TAMARA HERVERA
Cape Coral,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Outreach and Advocacy Coordinator
Advocacy Network on Disabilities
Remote, FL
03.2022 - Current
- Managed organizational awareness events and activities, partnering with The Children’s Trust and United Way of Greater Miami
- Oversaw social media and fundraising campaigns; developed website content and design
- Coordinated training schedule and special events, including guest speakers and trainers
- Served as the IT contact; expertise in Assistive Technology and AI/Machine Learning applications.
- Developed and implemented advocacy campaigns to promote awareness of issues.
- Coordinated with partners to ensure alignment of messaging across multiple platforms.
- Maintained after-hours availability on rotating basis to provide on-call coverage.
- Created content for newsletters, emails, social media posts, and other communications materials related to advocacy initiatives.
Manager of Gallery and Studio Programs
Pérez Art Museum Miami
Miami, FL
10.2018 - 05.2023
- Managed events and educational programming, engaging over 20,000 visitors annually with a budget of $100,000
- Hired and supervised a team of 13 teaching artists; promoted programming in collaboration with the Communications department
- Managed the PAMM App, including content development and editing
- Created and managed annual budgets for multiple programs and generated monthly board reports
- Enhanced ADA compliance and inclusion; developed audio tours with visual descriptions in the PAMM App.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated resources across departments to maximize productivity levels.
- Served as a public spokesperson at industry events or conferences.
- Prepared staff work schedules and assigned team members to specific duties.
- Successfully improved employment turnover through creating incentive and training programs.
- Provided guidance on legal matters related to contracts or intellectual property rights.
- Prepared presentations for board meetings summarizing key developments within the company.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Negotiated agreements with external partners such as contractors or consultants.
- Assessed employee performance against established benchmarks or targets.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Delegated work to staff, setting priorities and goals.
- Collaborated with senior leadership to set long-term objectives for the company.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, hired, and trained employees on operations and performance expectations.
- Prioritized and organized tasks to efficiently accomplish service goals.
Inclusion Outreach Coordinator
The Advocacy Network on Disabilities
Miami, FL
08.2017 - 10.2018
- Coordinated community-wide outreach efforts for children with disabilities
- Managed organization awareness events and social media campaigns
- Developed and updated website content; designed printed materials and mass mailings
- Attended networking events as a representative of the organization.
- Managed social media accounts for the purpose of increasing engagement with target audiences.
- Organized and managed community events to promote awareness of organization's services.
- Assisted in creating content for website updates and blog posts related to outreach initiatives.
- Provided support to team members in completing tasks related to outreach activities.
- Planned promotional campaigns to generate interest in organization's services among target audiences.
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
- Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
Coordinator of Educational Programs
Frost Art Museum FIU
Miami, FL
03.2016 - 08.2017
- Developed and implemented educational programs for various audiences
- Coordinated outreach strategies and prepared interpretive materials for educational programs
- Recruited and trained volunteers, interns, and docents; assisted with ADA compliance.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Monitored budgets allocated to education programs or projects.
- Developed and delivered educational programs to meet the needs of a diverse range of audiences.
- Facilitated group visits, tours, interactive activities and discussions around museum collections.
- Assessed participant feedback from educational programs or events in order to improve future offerings.
- Advised on best practices for developing engaging learning experiences for visitors of all ages.
- Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
- Maintained records of attendance at educational programs or events.
- Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
- Coordinated outreach activities to encourage people from different backgrounds to engage with the museum's programs
- Assisted with the development and implementation of new initiatives for public engagement.
- Created lesson plans based on current and relevant topics in museum education.
- Collaborated with colleagues, volunteers, contractors and external partners to ensure successful delivery of educational activities.
Community Outreach Coordinator
Institute of Contemporary Art, Miami
Miami, FL
04.2015 - 03.2016
- Developed accessible school programs; managed school tours and volunteer recruitment
- Ensured ADA compliance and inclusion of persons with disabilities in programs.
- Cultivated relationships with local organizations to increase visibility in the community.
- Ensured compliance with safety regulations while supervising volunteers during large group visits.
- Maintained accurate records of attendance at events, sales figures, donations and other relevant data.
- Delivered guided tours, presenting scripted information and answering questions.
- Organized educational programs for school groups visiting the museum.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Reviewed applications from prospective volunteers interested in working at the museum.
- Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Prepared summaries of past events held at the museum for archival purposes.
Public Engagement Coordinator
Miami Dade College Museum of Art and Design
Miami, FL
10.2013 - 04.2015
- Managed educational experiences, artist workshops, and partnerships for community engagement
- Conducted grant research, writing, and budget management for community engagement grants
- Managed social media content and design of educational materials.
- Assisted in designing and creating displays for the museum's rotating exhibitions.
- Organized educational programs for school groups visiting the museum.
- Maintained accurate records of attendance at events, sales figures, donations and other relevant data.
- Processed payments from customers using the museum's point-of-sale system.
- Developed marketing materials such as brochures and flyers to promote upcoming events at the museum.
- Coordinated with vendors regarding supplies needed for upcoming events or projects..
- Prepared summaries of past events held at the museum for archival purposes.
- Updated content on social media accounts related to promotions or special events taking place at the museum.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Delivered guided tours, presenting scripted information and answering questions.
- Described tour points of interest to group members, responding to general inquiries and questions.
- Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Assembled and checked required supplies and equipment prior to departure.
- Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
- Entertained visitors and tourists with various props and signs to maximize engagement.
- Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
- Acquired tickets and fees from individuals and larger groups prior to start of tour.
- Showed audiovisual presentations and explained establishment processes and operations at tour sites.
- Collected fees and tickets from group members.
- Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
Special Education Teacher
M-DCPS Campbell Drive K-8
Miami, FL
10.2011 - 06.2013
- Taught special education to a self-contained classroom of students with Emotional Behavioral Disorders
- Provided instruction in academic, communication, and social skills to special education students.
- Collaborated with other educators and professionals to design instructional plans.
- Identified learning needs of students with disabilities and implemented appropriate interventions.
- Assisted in the development of IEP goals based on data analysis.
- Established positive relationships with students and their families.
- Adapted curriculum materials as needed to meet individualized student needs.
- Created a safe environment conducive to learning for special education students.
- Participated in professional development activities related to teaching strategies for special education students.
- Monitored the educational progress of each student according to established timelines.
- Utilized technology resources such as online programs and assistive devices.
- Implemented behavior management systems that promote positive behaviors.
- Facilitated small group instruction tailored for individual student needs.
- Maintained accurate records of student progress towards IEP goals.
- Instructed special education classes using evidence-based practices.
- Communicated regularly with parents regarding their child's progress.
- Collaborated closely with related services providers such as speech therapists.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Collaborated with general education teachers to include students in classroom activities.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Supported diverse student populations through equitable instructional design and programming.
- Incorporated interactive visual aids into student lesson plans to support learning objectives.
- Enhanced lessons using Smart Board technology and computers.
- Assisted with classroom observations to identify developmental delays and behavioral issues.
Education
M.S. - Exceptional Education Specialized in Autism
Barry University
B.F.A - Fine Arts
Florida International University (FIU)
A.A. - Art Education & Photography
Miami Dade College
Courses towards M.A. - Museum Studies
Johns Hopkins University
Skills
- Budget Preparation, grant writing, compliance, Legal Research, Legal Knowledge, Document Review, data collection
- Adobe Creative Suite, Blackbaud Altru, Qualtrics, Bloomerang, Technology Integration, Technical Troubleshooting
- Remote Collaboration, Microsoft Teams, SharePoint, OneDrive, Zoom
- Collaboration, creative problem-solving, communication, leadership, empathy, relationship building, flexible schedule
- Content Development, Campaign Development, Presentation Skills, Public Speaking, Social Media Promotion, Videoconferencing Expertise
- Program Planning, Program Management, Program Evaluation
- Decision-Making, Performance Evaluations, Staff Supervision, Multicultural Leadership, Staff Development, Mentorship
Certification
- Elementary k-5
- Exceptional Education k-12
- Art k-12
- Autism Endorsement
Languages
Spanish
Native/ Bilingual
Portuguese
Elementary
Italian
Elementary
Timeline
Outreach and Advocacy Coordinator
Advocacy Network on Disabilities
03.2022 - Current
Manager of Gallery and Studio Programs
Pérez Art Museum Miami
10.2018 - 05.2023
Inclusion Outreach Coordinator
The Advocacy Network on Disabilities
08.2017 - 10.2018
Coordinator of Educational Programs
Frost Art Museum FIU
03.2016 - 08.2017
Community Outreach Coordinator
Institute of Contemporary Art, Miami
04.2015 - 03.2016
Public Engagement Coordinator
Miami Dade College Museum of Art and Design
10.2013 - 04.2015
Special Education Teacher
M-DCPS Campbell Drive K-8
10.2011 - 06.2013
M.S. - Exceptional Education Specialized in Autism
Barry University
B.F.A - Fine Arts
Florida International University (FIU)
A.A. - Art Education & Photography
Miami Dade College
Courses towards M.A. - Museum Studies
Johns Hopkins University