Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaMara Higgins

Euclid

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

4
4
years of professional experience

Work History

Store Manager

Joe's Quick Mart
Brooklyn
05.2024 - 06.2025
  • Managed daily store operations and maintained inventory levels.
  • Trained and supervised staff to ensure excellent customer service.
  • Implemented store promotions and displayed merchandise effectively.
  • Monitored sales trends to optimize product placement and stock.

Cleaning Contractor

Self Employed Services
Cleveland
04.2021 - 03.2024
  • Cleaned residential and commercial spaces using safe and effective techniques.
  • Managed scheduling and logistics for multiple cleaning projects efficiently.
  • Selected appropriate cleaning supplies and equipment for various tasks.
  • Implemented best practices to enhance overall cleanliness standards.
  • Communicated with clients to understand specific cleaning requirements.
  • Maintained inventory of cleaning products to ensure availability.
  • Maintained cleaning equipment in good working condition.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
  • Scrubbed walls to remove dirt and grime.

Education

High School Diploma -

JOHN F. KENNEDY
CLEVELAND
06-1992

Skills

  • Inventory management
  • Staff training
  • Customer service
  • Client communication
  • Project coordination
  • Cleaning standards
  • Problem solving
  • Conflict resolution
  • Performance evaluation
  • Scheduling optimization
  • Accurate cash handling
  • Staff supervision
  • Opening and closing procedures
  • Expense tracking
  • Report generation
  • Team leadership
  • Store merchandising
  • Policies and procedures
  • Sales promotions
  • Hourly shift management
  • Outstanding communication skills
  • Friendly and positive

Timeline

Store Manager

Joe's Quick Mart
05.2024 - 06.2025

Cleaning Contractor

Self Employed Services
04.2021 - 03.2024

High School Diploma -

JOHN F. KENNEDY