Tamara Holliday
Lindenhurst,NY
Summary
Dedicated and highly trained Hospital Security Officer with over 6 years of experience ensuring the safety and security of healthcare environments. Proven track record in protecting patients, staff, and visitors while maintaining a calm and professional presence under pressure. Skilled in emergency response, crisis intervention, access control, de-escalation techniques, surveillance monitoring, and enforcement of hospital protocols. Certified in CPR, First Aid, and other essential healthcare security training. Experienced in working closely with clinical teams, law enforcement, and mental health professionals to manage high-risk situations, including behavioral health incidents and emergency room disturbances. Committed to upholding patient confidentiality, hospital policies, and providing a safe, respectful, and secure environment for all.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
Emory Healthcare
09.2019 - 06.2025
- Patrols and monitors buildings and grounds to protect life and property and to prevent fire, thefts, vandalism, illegal entry and enforce hospital policies.
- Enforces access control policy; secures doors, locks, etc. and activates or de-activates alarms, as required.
- Controls and regulates pedestrian and vehicular traffic in a safe, orderly and respectful manner.
- Operates and maintains facility vehicles in accordance with regulatory compliance and policies.
- Operates and maintains all security and facility equipment in accordance with manufacturers’ guidelines and facility policies.
- Writes incident report in accordance with policies and procedures to document events.
- Checks contents of packages. Assists security personnel in the performance of their duties, through the use of physical force, when required.
- Reports all fire hazards and safety violations; escorts hospital personnel, as required.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
- Responded to incidents and emergencies, providing timely assistance and intervention.
- Prepared detailed incident reports for management review and analysis of security events.
- Collaborated with law enforcement and emergency services during critical situations.
- Conducted regular patrols to identify potential security risks and mitigate vulnerabilities.
SECURITY SERVICES DISPATCHER
Grady Hospital
02.2017 - 09.2019
- Received, evaluated, and prioritized calls and requests for assistance and dispatched security officers/public safety agencies to resolve incidents or emergencies.
- Monitored security systems, including alarms and cameras, to identify and address potential security breaches or incidents.
- Translated information into appropriate codes for logging and dispatch purposes.
- Collaborated with various agencies and departments to ensure effective response and resolution of public safety incidents.
LOSS PREVENTION DETECTIVE
Atlanta Marriot Marquis
08.2016 - 01.2017
- Monitored surveillance systems and conducted regular security rounds to ensure guest and staff safety.
- Investigated theft, fraud, and other incidents and provided detailed reports for the management.
- Documented all Security/Loss Prevention incidents through incident reports and daily activity summaries.
- Provided excellent customer service support, assisting guests and employees during security-related situations.
- Audited stores on weekly basis to identify deficiencies and identified potential causes.
LOSS PREVENTION DETECTIVE
Home Goods
09.2013 - 07.2016
- Observed customer behaviors, conducted surveillance, and took appropriate action when theft was suspected, adhering to company policies and guidelines.
- Investigated known or suspected theft, fraud, or inventory discrepancies, gathering evidence, interviewing witnesses, and compiling reports.
- Collaborated with store management to develop and implement strategies that minimized theft.
- Educated and trained store associates on loss prevention procedures, shrink reduction techniques, and security protocols.
Education
Associate of Science - Criminal Justice/Science
Briarcliffe University
New York, NY05.2015
Skills
- Access Control Management
- Patrol and Surveillance
- Emergency Response
- Surveillance Systems Operation
- Conflict De-escalation Techniques
- Security Report Writing
- Threat Assessment
- Customer Service
- Analytical and Problem-Solving Skills
- Detail-oriented
Certification
- First Aid/CPR Certification
- CPI
- FEMA ,100,200,700,800,906
Timeline
SECURITY OFFICER
Emory Healthcare
09.2019 - 06.2025
SECURITY SERVICES DISPATCHER
Grady Hospital
02.2017 - 09.2019
LOSS PREVENTION DETECTIVE
Atlanta Marriot Marquis
08.2016 - 01.2017
LOSS PREVENTION DETECTIVE
Home Goods
09.2013 - 07.2016
Associate of Science - Criminal Justice/Science
Briarcliffe University
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