Tamara Hughes

I performed home repairs/updates for many different clients such as painting, wallpapering, tiling and furniture restoration. I also did work in professional buildings such as physicians offices, stores and daycare centers. I was hired for these jobs because of my attention to detail and the quality of the work I did.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Transported patients between rooms and appointments or testing locations.

• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Printed and photocopied documents to provide patients with copies of medical records.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Supported medical staff by providing organized and accurate medical records.
• Maintained patient records in compliance with security regulations.
• Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
• Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
• Supported billing department by verifying patient information, reducing errors in invoicing.
• Organized storage of physical records, optimizing space utilization and accessibility.
• Updated patient records with new information to keep data current and accurate.