Tamara Hurd
Massillon,OH
Summary
Results-driven staff management professional with a strong focus on effective communication and coaching techniques. Demonstrated ability to enhance team performance and cultivate positive client relationships, leading to notable team growth and exceptional customer satisfaction. Proven track record in strategic leadership and performance management.
Overview
29
29
years of professional experience
Work History
Family Caregiver
Hurd Homecare
Massillon, OH
10.2006 - Current
- Provided compassionate assistance to homebound relative facing mental and physical challenges.
- Assisted clients with maintaining good personal hygiene.
- Designed balanced meals to fulfill family dietary requirements.
- Administered medications in alignment with established procedures.
- Maintained clean and well-organized environment for client happiness and safety.
CFA Elementary Principal
CHEC Homeschooling
Canton, OH
07.2015 - 05.2017
- Communicated regularly with parents and guardians regarding student progress and concerns.
- Enforced school rules for attendance, discipline and honesty.
- Partnered with teaching staff to develop and improve curriculum offerings for students.
- Encouraged and supported students in setting and achieving personal and academic goals.
Evening Sales Manager
The Hartville Group
Canton, OH
01.2004 - 06.2006
- Established, tracked, and reported sales objectives.
- Resolved customer inquiries and disputes efficiently.
- Established an empowering atmosphere for efficient teamwork.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Coached, developed and motivated team to achieve revenue goals.
Sales Manager
EBSCO
Canton, OH
01.1996 - 11.2003
- Developed and conducted persuasive verbal sales presentations to prospective clients.
- Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements.
- Established long-lasting relationships with customers to maintain high retention and satisfaction.
- Hire and train telemarketers for the Sales Team and Quality Control.
- Prepared detailed daily sales activity reports.
- Monitor sales procedures of frontline sales staff to ensure compliance with regulations and internal policies.
- Supported sales team members to drive growth and development.
Education
Property & Casualty Insurance License - P & C Insurance
Hondros College
North Canton05-2005
Associate of Science - Accounting
Stark State College
Canton, OH05-1991
Skills
- Client relations and customer service
- Time management
- Conflict resolution
- Coaching techniques
- Performance management
- Staff management
- Effective communication
- Team building
Timeline
CFA Elementary Principal
CHEC Homeschooling
07.2015 - 05.2017
Family Caregiver
Hurd Homecare
10.2006 - Current
Evening Sales Manager
The Hartville Group
01.2004 - 06.2006
Sales Manager
EBSCO
01.1996 - 11.2003
Property & Casualty Insurance License - P & C Insurance
Hondros College
Associate of Science - Accounting
Stark State College
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