Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tamara Irvin

Millstone,NJ

Summary

Hardworking individual with a drive to excel in risk and fraud analytics. Offering strong research, analysis and presentation skills.

Highly organized, proactive and punctual with team-oriented mentality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Social Media Influencer

Self-employeed
Millstone, NJ
05.2021 - Current
  • Monitored analytics of campaigns to measure success and adjust strategies accordingly.
  • Implemented strategic plan to grow social media audiences for key demographics.
  • Developed and implemented strategies to increase followers on social media platforms.
  • Pitched new ideas and worked collaboratively with communications and entertainment marketing teams to create synergy.
  • Increased sales by encouraging customers to purchase additional products and services.
  • Tracked non-sale metrics for demonstrations to help improve future promotions with better information and techniques.
  • Researched potential new partners who could benefit from collaboration with the company or brand.
  • Grew web traffic with online advocacy efforts, editorial publications and community outreach campaigns.
  • Created content for campaigns, including photos, videos, blog posts, and other materials for promotion.
  • Put together eye-catching displays to attract potential customers and encourage questions.
  • Managed day-to-day execution of social media messaging with influencer marketing strategies and creative campaigns.
  • Edited images using photo editing software like Photoshop or Lightroom.
  • Analyzed trends in the influencer marketing industry to keep up-to-date on best practices.
  • Researched industry changes and developments in earned media and SEO techniques, tools and methodologies to apply findings to clients and adjust strategies.

Universal Banker

Kearny Bank
Belmar, NJ
11.2019 - 05.2021
  • Processed deposits, withdrawals, loan payments and other financial transactions.
  • Conducted outbound calls to follow up on leads generated from marketing campaigns.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Customized products and services to meet specific banking requirements.
  • Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
  • Set up new and regularly serviced existing accounts to bring in maximum revenue.
  • Researched account discrepancies or errors identified during audits or reviews.
  • Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
  • Received and counted daily inventories of cash, drafts and checks.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.

Managing Editor

Journal of World Christianity
New York, NY
01.2018 - 01.2021
  • Developed and implemented effective content acquisition strategies to create riveting content.
  • Provided editing, fact-checking and proofreading for various articles.
  • Managed publishing schedules, editorial calendars and pitch workflows.
  • Verified facts, dates and statistics using standard reference sources.
  • Confirmed documents conform to client-specific style, tone and document layout standards.
  • Monitored the progress of assigned projects to ensure they are meeting deadlines.
  • Supervised staff by checking in regularly to offer guidance.
  • Organized meetings between editors, writers, designers, marketing teams.
  • Attended client meetings to obtain project requirements such as word count and tone.

Assistant Restaurant Manager

Russian and European Authentic Restaurant
Saint Paul, MN
04.2012 - 07.2016
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Optimized profits by controlling food, beverage and labor costs.

Education

Bachelor of Arts - Music

Minnesota State University
01.2016

Skills

  • Social Media Platforms
  • Content Development
  • Blogging
  • Consultative Sales
  • Customer Service
  • Communication Skills
  • Performance Monitoring
  • Time Management
  • Teamwork and Collaboration
  • Team Player
  • Computer Operation
  • Critical Thinking
  • Relationship Management
  • Problem-Solving
  • Creative Thinking
  • Decision-Making
  • Social Media Expertise
  • Customer Relations
  • Competitor Analysis

Certification

  • ICF LIfe Coaching certification
  • NYVC Voice Teacher's Certification
  • Estill Voice Training, Level 1 and 2.

Languages

Russian
Native/ Bilingual

Timeline

Social Media Influencer

Self-employeed
05.2021 - Current

Universal Banker

Kearny Bank
11.2019 - 05.2021

Managing Editor

Journal of World Christianity
01.2018 - 01.2021

Assistant Restaurant Manager

Russian and European Authentic Restaurant
04.2012 - 07.2016

Bachelor of Arts - Music

Minnesota State University
Tamara Irvin