Tamara Taylor-Jackson
Licensed Professional Counselor
Dallas,TX
Summary
Seasoned Educator & Licensed Professional Counselor with a strong commitment to helping clients achieve their goals, heal, and build awareness and self-sufficiency by emphasizing personal strengths and fostering both personal and academic success. An effective leader with a focus on developing, upholding, and implementing program objectives. Skilled in counseling, student advocacy, and preventive education, with a sensitivity to cultural and socioeconomic diversity.
Experienced program manager with key strengths in planning, integration, and collaboration, adding value to any organization that seeks dynamic interpersonal skills, multitasking ability, and a dedication to excellence. Known for a personable and empathetic approach to client support, delivering top-tier mental health services while fostering safety and client growth.
With 10 years of experience in mental health support and crisis response, I am passionate about guiding clients through therapeutic processes, facilitating open discussions, and promoting mental well-being across diverse backgrounds.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Licensed Professional Counselor
Contracting
Dallas, Texas
02.2022 - Current
- Provided individual and group counseling to guide clients in areas of social and emotional needs.
- Facilitated therapeutic groups that addressed treatment issues and reinforced patient's treatment plan.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Helped couples work through serious issues and restore relationships or part amicably.
- Conferred with clients to discuss treatment options and therapy goals.
Professional School Counselor
Grand Prairie Independent School District
07.2022 - Current
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Followed ASCA/Texas School Comprehensive School Counseling standards in creating and administering school counseling programs.
- Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational and social development.
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
- Intervened in crisis situations between students or students and teachers.
- Employed skills in crisis intervention to help resolve difficult situations.
- Coordinated programs to cultivate atmosphere focused on positive decision-making.
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Maintained accurate and complete student records required by laws, district policies and administrative regulations.
- Provided crisis intervention to students dealing with difficult situations at school.
- Referred students to degree programs based on interests, aptitudes or educational assessments.
- Observed students during classroom activities to evaluate students' performance, behavior and social development.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Provided crisis intervention services as needed when working with emotionally disturbed or traumatized children.
- Facilitated communication between home, school and community members regarding a student's educational progress.
- Participated in IEP meetings with school teams including parents, teachers, administrators and other professionals involved in a student's education plan.
- Provided guidance and counseling services to special needs students in order to assist with academic, social, emotional and behavioral issues.
- Organized workshops and seminars on topics related to special education for teachers and staff.
Professional School Counselor
Cedar Hill ISD
08.2015 - 07.2022
Teacher
Mansfield ISD
Mansfield, TX
08.2008 - 08.2015
- Maintained positive classroom environments by reinforcing expectations for behavior and relationship-building actions.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
- Created collaborative environment in classroom where students worked together to support everyone's learning.
- Embraced teaching children of diverse educational, cultural and linguistic backgrounds.
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
- Utilized and explored diverse teaching methods to address curriculum objectives.
- Employed online learning management systems and other diverse instructional resources to offer students remote assistance with assignments.
Teacher
Plano ISD
08.2006 - 08.2008
Flight Attendant
United Airlines
08.1999 - 08.2006
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Dealt with mechanical and passenger emergencies according to standards.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Education
LPC Associate - #90985 - Counseling
Texas State Board of Professional Counselors
Texas02.2023
Certification - Mental Health Counseling
Lamar University
05.2022
Masters of Arts - School Counseling
Amberton University
10.2013
Bachelors - Business Administration Management
Northwood University
10.2001
Skills
- Conflict Mediation/Conflict Management
- Policy and Procedure Improvements
- Cultural Competency
- Listening Actively
- Crisis Intervention Strategies
- Problem-Solving
- School Programs Development
- Career Planning
- Attention to Detail
- Career Event Planning
- Solution-Focused Counseling
- Group/Peer/Individual Counseling
- Community Resources and Education
- File and Record Keeping
- Parenting Skills Educator
- Relationship Building
- Learning Modalities
- Schedule/Time Management
- Standardized Testing/Test Proctoring
- Interpersonal and Social Skills
- Program Design
- Documentation and Reporting
- Aircraft Safety Checks/Procedures
- Emergency Situations Management
- Public Interaction
- Team Collaboration
- Decision Making
- Training and Coaching/Development
- Administrative Tasks
- Detail Oriented
- Creative Thinking
- Complaint Resolution
- Team Leadership
- Customer Service
- Teaching, Tutoring and Counseling
- Differentiated Instruction
- Mental Health Assessment
- Client Counseling
- Mental Health Support
- Therapy
- Client Records Management
- Crisis Intervention
- Counseling
- Treatment Plans
- Therapeutic Expertise
- Grief Counseling
- Adolescent Development
- Adolescent Counseling
Volunteer Work
ONE Community Church (Counseling Ministry)
Accomplishments
- Employee of the Month (Cedar Hill ISD)
- Good Samaritan Award (City of Cedar Hill City Council)
- Impact Award (CHISD)
Certification
- NOVA, National Organization of Victim Assistance: National Community Crisis Response Team Training
- Texas Educator Certificate/Professional Teaching Standards: Early Childhood - 8th (Generalist)
- Texas Educator Certificate/Professional School Counselor: Early Childhood - 12th
- Mental Health Certificate, Lamar University
- Licensed Professional Counselor (LPC) - #90985
Timeline
Professional School Counselor
Grand Prairie Independent School District
07.2022 - Current
Licensed Professional Counselor
Contracting
02.2022 - Current
Professional School Counselor
Cedar Hill ISD
08.2015 - 07.2022
Teacher
Mansfield ISD
08.2008 - 08.2015
Teacher
Plano ISD
08.2006 - 08.2008
Flight Attendant
United Airlines
08.1999 - 08.2006
LPC Associate - #90985 - Counseling
Texas State Board of Professional Counselors
Certification - Mental Health Counseling
Lamar University
Masters of Arts - School Counseling
Amberton University
Bachelors - Business Administration Management
Northwood University
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