Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Jacobi

Tamara Jacobi

Telluride,CO

Summary

Founder/owner of the Tailwind Jungle Lodge (2007), built a small business from the ground up, lead a family team to success and transformed the challenges of hospitality in Mexico into life changing adventures for international guests and retreats. Published author of Wildpreneurs with Harper Collins Leadership (a guidebook for turning passion into business), inspired a community of free-spirits to chase their wild ideas. Dynamic leader at Thermal Travel (surf adventures); created a thriving guide community, successful accommodation partnerships and designed adventures in 15 countries.

Overview

17
17
years of professional experience

Work History

Founder/owner/manager

Tailwind Jungle Lodge
12.2007 - Current
  • Turned a blank canvas of jungle into a thriving eco-lodge and retreat center, continues to be owned and run by my family. Has given me 18 years of hospitality experiences.
  • Extensive experience hosting and leading a variety of retreats: adventure, yoga, corporate/team building and others
  • Extensive experience with planning, creating itineraries, pre-event communications, organizing event logistics: catering/dining, activities, transportation and other guest services.
  • Delivered exceptional guest experiences by addressing guest concerns promptly and effectively resolving issues.
  • Led and supported a family team through defining business goals, roles, project management, communication and improved team work.
  • Oversaw all financial management activities including budgeting, forecasting, and cash flow monitoring for improved financial stability.
  • Gathered client feedback to consistently improve the lodge experience.
  • Managed website, blog, newsletter, social and marketing partnerships.
  • Guided ocean kayaking adventures for guests.
  • Deep understanding of culture differences between international guests and local community in Mexico.

Guide Community Leader & Head of Lodging Partners

Thermal Travel
01.2021 - Current
  • Experience as part of a leadership team to build a startup brand and business model.
  • As guide community leader responsibilities and projects included: guide onboarding, guide trainings and expectations, guide support, feedback, guide program development, community events, and resources.
  • As head of accommodation partnerships I established relationships and net rates/commissions with 200+ properties (lodges, resorts, rentals) in 18 destinations (14 countries).
  • Designed complete adventures and custom/private trips (guiding, accommodations, transportation plans and all logistics) for 18 destinations. Collaborated with local guides throughout adventures offer outstanding experiences to Thermal clients.
  • Extensive experience with team work spaces including Slack, Notion, Whatsapp and Google tools.
  • Managed and adapted to unexpected challenges with guides, accommodations, clients and the Thermal team with flexibility, communication and creative problem-solving.
  • Collaborated with marketing teams to create promotional materials that effectively communicated the unique selling points of each tour.
  • Streamlined booking processes by working closely with sales team to reduce pricing/informational errors and provide timely responses to new leads.

Author

Wildpreneurs
02.2020 - Current
  • 3 years working consistently with a writing coach to set realistic writing goals, managing time efficiently and complete original manuscript for Wildpreneurs.
  • 1 year working on book proposal and submissions to traditional publishers.
  • Manuscript accepted by Harper Collins Leadership, published Feb. 11, 2020
  • Consistently met deadlines by effectively managing time, prioritizing tasks, and maintaining strong organizational skills.
  • Collaborated with publishers and editors to ensure timely delivery of high-quality content for publication.
  • Built a loyal following and community of Wildpreneurs and promoted book through engaging author-reader interactions at book signings, speaking engagements (REI, CBC, CTV, ALA library convention and more), podcasts interviews, blog and newsletters.
  • Conducted extensive research and 50+ interviews for the book

Education

Bachelor of Arts - Environmental Economics

Middlebury College
Vermont
02.2007

Certification - Holistic Nutrition

Institute For Intergrative Nutrition
New York
06.2011

Skills

  • Adventure and hospitality expert

  • Special events and retreat design

  • Environmental, community and cultural awareness

  • Entrepreneurial and innovative

  • Business planning and development

  • Start-up operations and project management

  • Strategic thinking and adaptation

  • Team leader and challenge navigator

  • Creative writing, editing, and publishing

  • Strategic planning and partnerships

  • Positive, committed, determined and passionate

  • Mentorship and training

Timeline

Guide Community Leader & Head of Lodging Partners

Thermal Travel
01.2021 - Current

Author

Wildpreneurs
02.2020 - Current

Founder/owner/manager

Tailwind Jungle Lodge
12.2007 - Current

Bachelor of Arts - Environmental Economics

Middlebury College

Certification - Holistic Nutrition

Institute For Intergrative Nutrition

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Tamara Jacobi