Tamara Johnson

Pharmacy Clerk

Rite Aide Pharmacy

05.2007 - 07.2025

Assisted customers with prescription inquiries and medication information.
Maintained cleanliness and organization of pharmacy workspace
Handled cash register operations, ensuring accurate transactions and customer receipts.
Collaborated with team members to resolve customer issues promptly and effectively.
Adhered to safety protocols and regulations while handling pharmaceuticals and related products.
Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
Stocked shelves with medications and other pharmacy items for consistent availability.
Processed incoming drug orders by checking deliveries against paperwork
Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
Ensured accurate data entry of patient information and prescriptions, contributing to reduced errors in medication dispensing.
Increased customer loyalty by offering personalized assistance in selecting over-the-counter medications.
Greeted customers at counter and provided excellent customer service.
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.