Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Johnson-Barnes

Summary

Accomplished Social Worker Case Manager with a proven track record at Smiling Angels Agency, enhancing client access to essential services by over 30%. Expert in Behavioral Health and adept at fostering family dynamics understanding. Excelled in creating impactful case management strategies and maintaining high confidentiality standards, demonstrating exceptional interviewing skills and client needs assessments. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.

Overview

7
7
years of professional experience

Work History

Social Worker Case Manager

Smiling Angels Agency
11.2023 - Current
  • Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
  • Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Covid Patient Administrator

AMI Expeditionary Healthcare
02.2021 - 05.2023
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Increased accuracy of billing procedures by thoroughly verifying insurance coverage details before appointments.
  • Coordinated referral management tasks, resulting in improved access to specialized care for patients.
  • Collaborated with medical staff to develop efficient patient care plans, improving overall treatment outcomes.
  • Maintained strict confidentiality standards, ensuring all sensitive information remained secure and adhering to HIPAA regulations.
  • Assisted in creating a welcoming environment for patients by maintaining clean and organized waiting areas.
  • Communicated with patients, ensuring that medical information was kept private.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Travel Case Manager/Discharge Coordinator

AMI Expeditionary Healthcare
12.2020 - 02.2021
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Case Manager

United Way
10.2020 - 12.2020
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

ABD Medicaid Case Manager

State Of Georgia
08.2018 - 02.2020
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Liaised with social worker to expedite financial assistance not covered by insurance.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

CPS Investigator

State Of Georgia
06.2017 - 07.2018
  • Facilitated successful reunification of children with their families by providing support and resources.
  • Collaborated with multidisciplinary teams to develop comprehensive case plans for families in crisis.
  • Performed home visits regularly to monitor progress in the implementation of case plans and assess ongoing safety concerns.
  • Managed high caseloads effectively, prioritizing tasks to meet strict deadlines and maintain compliance with state regulations.
  • Maintained confidentiality in accordance with agency policies while handling sensitive client information.
  • Contributed to a positive work environment by offering support to colleagues during challenging cases or situations.
  • Assisted families in understanding their rights during the investigation process while maintaining a respectful relationship.
  • Adhered to all legal requirements throughout investigations while demonstrating knowledge of relevant laws and regulations.
  • Testified in court proceedings as needed, providing accurate and detailed information on investigations conducted.
  • Ensured timely completion of required paperwork for accurate reporting purposes and efficient case management processes.

Education

Master of Arts - Social Work

Clark Atlanta University
Atlanta, GA
05.2017

Bachelor of Arts - Philosophy And Religious Studies

Clark Atlanta University
Atlanta, GA
05.2010

High School Diploma -

Frederick Douglas High School
Atlanta, Ga
05.1992

Skills

  • Substance abuse awareness
  • Assessment and Evaluation
  • Behavioral Health Knowledge
  • Self-care strategies
  • Family Dynamics Understanding
  • Disability Support
  • Child Welfare Services/Case Management System (CWS/CMS)
  • Interviewing skills
  • Elder Care Knowledge
  • Staff Oversight
  • Written and verbal communication
  • Client Needs Assessments
  • Client meetings

Timeline

Social Worker Case Manager

Smiling Angels Agency
11.2023 - Current

Covid Patient Administrator

AMI Expeditionary Healthcare
02.2021 - 05.2023

Travel Case Manager/Discharge Coordinator

AMI Expeditionary Healthcare
12.2020 - 02.2021

Case Manager

United Way
10.2020 - 12.2020

ABD Medicaid Case Manager

State Of Georgia
08.2018 - 02.2020

CPS Investigator

State Of Georgia
06.2017 - 07.2018

Master of Arts - Social Work

Clark Atlanta University

Bachelor of Arts - Philosophy And Religious Studies

Clark Atlanta University

High School Diploma -

Frederick Douglas High School

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Tamara Johnson-Barnes