Tamara Jones
Summary
Professional Product Manager who has analytical problem-solving talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement to boost performance, productivity and company revenue.
Overview
17
17
years of professional experience
Work History
COORDINATION MANAGER
TJX Companies
03.2022 - Current
- Well-versed in product management, value, and delivery
- Comprehensive written and verbal communication
- Influence dynamic of products with cross-functional associates
- Keep established, and acquired consumer interests for additional consumption
- Effectively advise realistic self-knowledge ideas to increase prospective clients and purchases
- Exceed and increase revenue by 20% quarterly
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Established performance goals for employees and provide feedback on methods for reaching those milestones
DEPARTMENT MANAGER
STEIN MART
07.2019 - 03.2022
- Increase revenue value by 10%
- Knowledge of essential needs for all products established and those foreseen
- Customer satisfaction among existing and new clients
- Managed associates for team-building and productivity
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Resolved problems, improved operations, and provided exceptional service
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked with customers to understand their needs and provide excellent service
PRODUCT MANAGER
RR DONNELLEY
08.2014 - 07.2019
- Sharp attention to detail, regulations, statutes, requirements, and all other required facets for product development
- Knowledge of Agile methodology- Scrum procedures - User Stories, Use Case Stories, Retrospective Meetings, Daily Stand-Ups, Scrum meetings, Sprints, Product Backlog/Grooming, Sprint backlogging, and more)
- Proactive efforts to improve collaborative team experience addressing all impediments, tasks, roadblocks, and any other finding issues
- Work with cross-functional team members – internal/external, development, engineering, customers, and stakeholders with coordinated project planning and execution
- Performed remote productivity.
PRODUCT MANAGER
JP MORGAN CHASE
04.2012 - 04.2014
- Performed business goals exceeding required and non-required expectations
- Business intelligence for product success
- Strong understanding of Product life management
- UI/UX application verification
- Quality assurance is conducted by administering user acceptance testing (UAT)
- Familiarity with IOS, Cloud, and Android platforms
- Verify Application Programming Interchange (API) reflected what customers and stakeholders expect
COMPLIANCE PRODUCT MANAGER
STRATACARE
01.2006 - 04.2012
- Acquire and educate new clients as well as established clients
- Critically, verify product execution is precise and timely
- Manage updates for healthcare processing including the use of but not limited to (CPT, HCPCS, ICD-10, and revenue codes)
- Define and outline team responsibilities
- Collaborate with products on B2B, B2C, stakeholder, and overlying management
- Adhere to company values and expectations
- Establish trust, transparency, and validity
- Integrations with UI/UX with real-time expectations and experiences
Education
ScrumMaster Certified -
VMEdu
Associate of Science -
Valencia College
Skills
- Product Management Lifecycle
- Agile
- Workflow Processes
- Data Communications
- Customer Retention
- Dispute Resolution
- Customer Satisfaction
- Operational Efficiency
- Performance Tracking and Evaluations
- Technical Proficiency
- Successful Execution
- Scheduling and Coordinating
- Employee Coaching and Motivation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
COORDINATION MANAGER
TJX Companies
03.2022 - Current
DEPARTMENT MANAGER
STEIN MART
07.2019 - 03.2022
PRODUCT MANAGER
RR DONNELLEY
08.2014 - 07.2019
PRODUCT MANAGER
JP MORGAN CHASE
04.2012 - 04.2014
COMPLIANCE PRODUCT MANAGER
STRATACARE
01.2006 - 04.2012
ScrumMaster Certified -
VMEdu
Associate of Science -
Valencia College
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