Tamara Jones
Memphis,TN
Summary
Seeking the opportunity to deliver attentive, analytical, and hardworking service to individuals
Overview
12
12
years of professional experience
Work History
Fulfillment Associate
Walgreen's Specialty Pharmacy
05.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Warehouse Associate
Amazon
10.2018 - 06.2022
- Prepare orders in fast paced environment
- Work with team members to ensure work was accomplished in a timely manner
- Trained in multiple roles outside of main department of Jam Clear including Sort, Receive, & Fluid Load.
Mental Health Technician
MidsouthHealth Network
02.2018 - 10.2018
- Provide mental support with help of daily activities
- Ensure all patients get adequate care & are safe at all times
- Monitor patient's vital signs, behavior , & record daily conditions
- Medication Management for all patients Mornings & Evenings
Physical Therapy Technician
SpringGate Rehab/Nursing Center
02.2013 - 10.2017
- Transport patients to and from therapy
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Improved patient mobility using passive and active therapeutic exercises.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
Education
B.S. - Exercise Science
12.2012
High School Diploma -
Skills
- Critical Thinking
- Problem Solving
- Customer Service
- Leadership
- Administrative
- Public Speaking
- Conflict Resolution
- Organization
Timeline
Fulfillment Associate - Walgreen's Specialty Pharmacy
05.2023 - Current
Warehouse Associate - Amazon
10.2018 - 06.2022
Mental Health Technician - MidsouthHealth Network
02.2018 - 10.2018
Physical Therapy Technician - SpringGate Rehab/Nursing Center
02.2013 - 10.2017
University of Tennessee at Chattanooga - B.S., Exercise Science
Germantown High School - High School Diploma,