Tamara Jones
Portsmouth,VA
Summary
A business professional with administrative support, and organizational development skills. Organized and a goal-driven leader with a talent for performing well under pressure in a team environment
Overview
10
10
years of professional experience
Work History
Cashier
The Navy Exchange Service Command (NEXCOM)
02.2022 - Current
- Proactively engage and make a connection with customers.
- Direct all customers to merchandise; inform them about upcoming events, promotions, mobile offers, and STAR card.
- Provide premier customer service, cooperate and build positive relationships.
- Interact with customer to ensure they found everything they needed while also making suggestions to customer on latest trends and current promotions based on customer's individual needs.
- Use a Point-of-Sales system, processes cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
- Maintain change funds and accounts for sales receipts while also completing various forms of paperwork, reports, and reconciliation.
- Complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed while also participating in periodic inventories.
- Verify Military Identification and Monitoring the self-service kiosk
Insurance Coordinator
Singing River Health System
08.2020 - 03.2021
- Processed insurance claims for commercial carrier, hospice and veteran affairs.
- Calculated amount of claims; transmitted for payment or further investigation.
- Contacted persons to obtain missing information while analyzing credit information gathered by third party agencies.
- Recorded information about financial status of collection efforts and notified customers of delinquent accounts by mail or telephone.
- Arranged for debt repayment or established repayment schedules while also advising customers of necessary actions and strategies for debt repayment.
- Posted stop-payment notices to prevent payment of protested checks. Verified accuracy of billing data and itemized statements.
- Located and monitored overdue accounts, using a variety of automated systems.
Education
General Education Diploma (GED) -
Gulfport High School
Gulfport, MS05.1987
Associate Degree of Arts - undefined
Mississippi Gulf Coast Community College
08.2010
Skills
- Knowledge of Point-of-Sale systems
- Communication Skills
- Microsoft Office Suite
- Organization Skills
- Patience and empathy
- Professionalism and courtesy
- Work ethic and integrity
- Customer service excellence
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Reliability and punctuality
Timeline
Cashier
The Navy Exchange Service Command (NEXCOM)
02.2022 - Current
Insurance Coordinator
Singing River Health System
08.2020 - 03.2021
Associate Degree of Arts - undefined
Mississippi Gulf Coast Community College
General Education Diploma (GED) -
Gulfport High School
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