Tamara Jorge
Jackson,WY
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Amazon showcased my ability to resolve issues swiftly, leveraging creativity and a strong work ethic. Prioritizing effectively, I excel in collaborative environments, driving satisfaction and operational efficiency. My skills in communication and innovation significantly contribute to team and customer success.
Overview
10
10
years of professional experience
Work History
Top Shelf
Paylo
Jackson, WY
04.2024 - Current
- Organized, prioritized and distributed incoming materials to appropriate departments.
- Conducted research on customer inquiries and provided accurate responses in a timely manner.
- Assisted customers with product selection based on their needs and preferences.
- Responded to customer inquiries via telephone, email, or online chat applications.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Collaborated with colleagues across various departments to ensure seamless operations.
Costumer Service
Amazon
Colorado City, Colorado
04.2019 - 09.2021
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
Costumer Service
Parkland Fuel
Jackson, WY
01.2015 - 10.2019
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Processed orders and tracked shipments to ensure accurate delivery of merchandise.
Education
High School Diploma -
Fernando Callejo
Puerto Rico 03-2012
Skills
- Creativity and Innovation
- Goal Setting and Prioritization
- Strong Work Ethic
Timeline
Top Shelf
Paylo
04.2024 - Current
Costumer Service
Amazon
04.2019 - 09.2021
Costumer Service
Parkland Fuel
01.2015 - 10.2019
High School Diploma -
Fernando Callejo