TAMARA KALAMA
San Juan Capistrano,CA
Summary
Experienced Sales Manager offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
11
11
years of professional experience
Work History
Business Development Representative
Ticor Title Insurance Company
Dana Point, CA
02.2021 - Current
- Communicate with leadership teams by spearheading regular meetings to discuss objectives.
- Arrange potential client contacts, cultivate relationships and follow through all service needs.
- Coordinate innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Review client concerns and recommend appropriate changes to supervisors.
- Bring in new accounts through successful networking strategies and promotional approaches.
- Expand business through effective network development, identifying new and prospective clients.
- Meet with current clients to assess needs and develop improvement plans.
- Leverage effective networking strategies to generate new business opportunities.
- Manage needs of more than 30 customers at once using strong prioritization and multitasking abilities
- Communicate with local affiliates to build networks and develop leads.
- Utilize SalesForce to handle current portfolio and prospective leads.
- Compile product and customer data to generate informed profit projections.
- Identify and pursue valuable business opportunities to generate new company revenue and improve bottom line profit.
- Maintain extensive knowledge of company products and services to provide top-notch expertise to customers.
- Foster positive and trusting client relationship and maintain professional reputation for meeting and exceeding objectives.
- Negotiate contracts and closed sales with new and existing clients.
- Negotiated, prepare, and sign contracts with clients.
Sales Manager
Generations Escrow
Irvine, CA
02.2018 - 02.2021
- Recruited and hired top-level talent to add value and expertise to sales department.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Used vendor expertise to deliver educational content to sales team.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained marketplace visibility by participating in industry-related and community activities.
Business Development Manager
Iron Key Escrow, Inc.
Rancho Santa Margarita, CA
01.2012 - 02.2018
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Represented company and promoted products at conferences and industry events.
- Performed research to uncover potential target areas, markets and industries.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Devised effective marketing, sales and other promotional initiatives.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Worked with existing customers to increase purchases of products and services.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Education
Associate of Science - Business Administration
Brigham Young University - Idaho
Rexburg, IDSkills
- Business-to-Business Sales
- Business-to-Customer Expertise
- Training and Development
- Critical Thinking
- Contract Negotiation and Closing Tactics
- Customer Consultations
- Client Correspondence
- Territory Expansion
- Information Updates
- Strategic Networking
- Public Presentations
- Partnership Cultivation
- Business Partnership Management
- Team Interaction
- Prospecting and Cold Calling
- Customer Relationship Management (CRM) Software
- Strategic Vision
- High Impact Proposal Presentations
Additional Information
Licensed California Realtor
California Notary Public
Timeline
Business Development Representative
Ticor Title Insurance Company
02.2021 - Current
Sales Manager
Generations Escrow
02.2018 - 02.2021
Business Development Manager
Iron Key Escrow, Inc.
01.2012 - 02.2018
Associate of Science - Business Administration
Brigham Young University - Idaho
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