Dynamic professional with a proven track record in office administration and customer service, notably at Jenkins Restoration. Excelled in project management, demonstrating exceptional organizational skills and a commitment to enhancing patient and client satisfaction. Expertise in document organization and maintaining efficient, welcoming environments showcases a blend of hard and soft skills critical to operational success.
Work History
Unit Secretary
CHKD
Norfolk
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Cook
South Norfolk Moose
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Project Manager
Jenkins Restoration
Va Beach Va
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Receptionist
Jenkins Restoration
Virginia Beach, VA
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Reception
Children’s Dentistry and Orthodontics
Virginia Beach, VA
Contributed to team meetings with feedback on reception processes, leading to operational improvements.
Maintained a well-organized reception area, contributing to a professional and welcoming atmosphere for visitors.
Served as the first point of contact for visitors, creating a welcoming atmosphere in the reception area.
Improved office ambiance and visitor comfort by maintaining clean and organized reception area.