Summary
Work History
Education
Skills
Timeline
Generic

Tamara Kellgren

Norfolk,VA

Summary

Dynamic professional with a proven track record in office administration and customer service, notably at Jenkins Restoration. Excelled in project management, demonstrating exceptional organizational skills and a commitment to enhancing patient and client satisfaction. Expertise in document organization and maintaining efficient, welcoming environments showcases a blend of hard and soft skills critical to operational success.

Work History

Unit Secretary

CHKD
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.

Cook

South Norfolk Moose
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Project Manager

Jenkins Restoration
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Receptionist

Jenkins Restoration
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Reception

Children’s Dentistry and Orthodontics
  • Contributed to team meetings with feedback on reception processes, leading to operational improvements.
  • Maintained a well-organized reception area, contributing to a professional and welcoming atmosphere for visitors.
  • Served as the first point of contact for visitors, creating a welcoming atmosphere in the reception area.
  • Improved office ambiance and visitor comfort by maintaining clean and organized reception area.

Education

Cosmetology License - Cosmetology

Indian River Beauty
Virginia Beach, VA
05.1994

Associate - Office Technology

ECOI
Virginia Beach, VA
06.1992

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Document Organization
  • Accuracy and Attention to Detail
  • Data Entry
  • Independent worker
  • Office Administration
  • Office Administration
  • Professional and mature
  • Document Preparation
  • Mail handling
  • Order Processing

Timeline

Unit Secretary

CHKD

Cook

South Norfolk Moose

Project Manager

Jenkins Restoration

Receptionist

Jenkins Restoration

Reception

Children’s Dentistry and Orthodontics

Cosmetology License - Cosmetology

Indian River Beauty

Associate - Office Technology

ECOI

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Tamara Kellgren