Hardworking, fast learning, multitasking, passionate job seeker with strong organizational skills eager to secure entry-level/ intermediate job position. Ready to help team achieve company goals.
Hi, I’m
Tamara King
Sales Associate
Chicago,IL
Summary
Skills
Merchandising and Display
Computer Proficiency and Microsoft Office
Problem-Solving
Customer Service
Verbal and written communication
Self-directed learning
Overview
9
years of professional experience
Work History
Ross Dress for Less
Retail Associate/Cashier
05.2023 - Current
Job overview
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Supported store promotional events by setting up signage, distributing flyers, and engaging with customers about current offers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Prioritized helping customers over completing other routine tasks in store.
- Learned duties for various positions and provided backup at key times.
- Faced items on shelves in an orderly fashion and time
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Bloomingdale’s
Sales Associate/ Cashier/ Sale Representative
10.2022 - 05.2023
Job overview
- Bagged Items (handbags, jewelry, sunglasses, other department items; clothing, shoes, etc.)
- Opened and closed registers
- Faces handbag, luggage, sunglasses, jewelry and seasonal items
- Gathered clientele information, organized and input information into digital database
- Managed inventory to provide customers with access to products in high demand.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Completed transactions with credit/debit, cash, store Loyalty credit card customers
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Ross Dress for Less
Retail Associate/Front End Customer Service Manager
10.2021 - 09.2022
Job overview
- Used POS system to process sales, returns, online orders, and gift card activations.
- Returned unwanted items and returned clothing items back to their original place within the store departments
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Jewel Osco
Bakery Clerk/Baker/ Cake Decorator
07.2019 - 10.2021
Job overview
- Completed my assigned tasks and help other co-workers when tasks were completed early
- Help customers in person and over the phone with questions and orders
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Performed routine maintenance on baking equipment to maintain optimal functionality and prevent downtime during peak hours.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
- Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
- Contributed to successful seasonal promotions by designing eye-catching displays showcasing holiday-themed baked goods.
- Arranged bakery displays to showcase baked goods to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Wrapped, boxed and weighed bakery department products.
- Took orders over the phone and in person
- Baked different varieties of cookies, loaves of bread, pies, and pastries, cakes, cupcakes, etc.
- Cleaned my workspace and helped other co-workers clean the front end and back end of the bakery department during closing hours (Sweep, mop, wipe down work table spaces, washed bakery tools (knives, bakery spatula, mixing bowls, etc.)
- Fixed stocked up shelves on the Floor and put necessary bakery items and unnecessary items back in their proper place.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Chick-Fil-A
Team Member
05.2021 - 05.2021
Job overview
- Took orders from the drive-thru line outside
- Completed soft/frozen drink orders inside
- Wiped down counters and outdoor seating areas
- Cleaned glass doors and windows.
Quench Wellness (Medical Spa)
Administrative Assistant/ Manager Assistant
10.2018 - 07.2019
Job overview
- Completed daily open and closed office business procedures (I.E.; Cleaning, stocking, ordered and checking delivery of items of inventory
- Provided varieties of tasks related to organization and communication with clients and managers and coworkers
- Booked appointments for new and recent clients
- Offered clients refreshments, snacks, etc
- Printed, faxed, copied, and organized documents
- Collaborated with other vendors during business social events (bicycling fitness programs, Gyms, etc.).
- Maintained a professional office environment by ordering supplies, arranging repairs when needed, and ensuring cleanliness standards were met consistently throughout the workplace.
- Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
- Used Canva and Microsoft Adobe Photoshop to create presentations, reports and spreadsheets.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Monitored and ordered supplies and materials to keep office well stocked.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Used Microsoft Power BI & Microsoft Excel to track expense claims and prepare expense reports for management.
- Opened, sorted and distributed incoming messages and correspondence to 4-person team.
Leaders Up Organization
Youth Advocate
07.2018 - 08.2018
Job overview
- Distributed 400+ fliers to youth around Chicago universities and neighborhoods in order to register for a hiring fair of 1,200+ attendees
- Presented information on career readiness to potential attendees of the hiring event.
Garfield Park Community Council (G.P.C.C.)
Manager of Youth/ Assistant Manager
07.2016 - 08.2016
Job overview
- Participated in planting and growing fresh vegetables in and outside of the greenhouse, ‘Herban Produce’ for low income residents in Garfield Park
- Sold fresh produce and homemade tea and jams at vegetable markets weekly
- Developed block party events, ‘PlayStreets’ for the youth to have free outdoor fun.
New Beginnings Day Care
Assistant Manager
07.2015 - 08.2015
Job overview
- Filed and organized enrollment and consent forms, and guaranteed a clean environment for children and employees
- Supervised children (ages 0 to 12) ensuring a safe and productive environment
- Interacted with the children, i.e
- Assisted with their homework, make prepped breakfast, snack, lunch, dinner), read books and created games
- Changed newborn/infant diapers, made bottles, and swaddled
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Harold Washington Community CollegeChicago, IL
from Architecture/ Interior Design
University Overview
Bartending & Barista (Training & Certification)Chicago
University Overview
Illinois BASSET Certification & CourseChicago, IL
University Overview
Kennedy King Community CollegeChicago, IL
University Overview
Morgan State UniversityBaltimore, MD
from Architecture
University Overview
Availability
See my work availability
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