Tamara Kline
Summary
Creative and detail-oriented professional with expertise in home design, trend analysis, and strategic planning to drive growth and customer satisfaction. Skilled in applying current design trends to enhance aesthetics, functionality, and marketability in residential spaces. Experienced in collaborating with clients to deliver tailored solutions that align with their vision and goals. Adept at managing projects across financial, sales, and operational areas, integrating design-focused strategies for impactful results. Committed to creating innovative, stylish, and practical spaces that meet diverse needs and preferences.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Self Employed
Tamara Kline Design/Exit Integrity Realty
03.1995 - Current
- Property Rehabilitation: Transformed distressed real estate into market-ready properties by conducting thorough research, analyzing profitability margins, and implementing effective design and staging strategies.
- Marketing and Presentation: Designed and ordered professional marketing materials; staged properties with furniture and décor to enhance usability, flow, and buyer appeal.
- Budget Management: Created and managed budgets, ensuring projects were completed efficiently and within financial constraints.
- Collaboration and Supervision: Directed contractors, laborers, and homeowners on design placement and construction projects; resolved daily challenges related to products, workmanship, and layouts.
- Real Estate Listing Support: Partnered with real estate agents to craft compelling property descriptions and curate visually appealing photos to attract buyers.
- Client Services: Collaborated with clients and builders to stage homes for listing, delivering exceptional customer service and professional guidance throughout the process.
- Attention to Detail: Selected and installed attractive fixtures and finishes that enhanced property aesthetics and market value.
- Industry Expertise: Friendly, knowledgeable, and well-versed in current design trends, enabling successful project execution and client satisfaction.
VP, National Employer Partnerships
Wells Fargo
08.2003 - 06.2022
- Client Relationship Management: Built strong rapport with decision-makers, managed expectations, and developed long-term partnerships with Fortune 2500 companies.
- Portfolio Oversight: Managed Wells Fargo's national portfolio, delivering tailored financial education resources, products, and solutions to clients.
- Business Development: Increased client engagement through onsite and virtual events, expanding the program’s reach and impact.
- Strategic Planning and Execution: Developed and implemented consistent methodologies and processes across client locations nationwide to ensure seamless program delivery.
- Cross-Functional Collaboration: Partnered with multiple Wells Fargo Enterprise lines of business—including Corporate and Investment Banking, Middle Market Banking, Treasury Management, and more—to provide comprehensive, customized solutions for client employees.
- Leadership and Mentorship: Coached and mentored teammates on program content, deliverables, and best practices to enhance team effectiveness.
- Event Representation and Facilitation: Represented Wells Fargo at trade shows and facilitated financial education workshops at client companies nationwide.
- Technology and Problem-Solving: Navigated remote work environments effectively, quickly resolving technical and system issues to maintain productivity and minimize downtime.
- Metrics and Reporting: Generated and analyzed weekly metrics to identify priorities, providing actionable insights and strategic recommendations to senior leadership.
- Innovation and Early Adoption: Demonstrated leadership by adopting new technologies and processes early, contributing to program enhancement and efficiency.
- Customer-Centric Solutions: Provided strategic ideas to leadership, enhancing the overall program experience and ensuring alignment with client needs.
Asst. Manager
Georgia Student Finance Commission
04.1995 - 08.2003
- Team Leadership and Operations Oversight: Managed daily operations and production teams, including Federal Parent Loan credit underwriting, document imaging, disbursement/refunds, and interim call center management.
- Compliance and Systems Coordination: Collaborated with internal and external technical/programming teams to identify and address system inconsistencies, ensuring compliance with Guarantor, Federal, State, and Lender requirements using Common Line layout standards.
- Vault Organization: Directed comprehensive vault reorganization and cleanup, enhancing operational efficiency and document accessibility.
- Project Management: Authored system enhancement proposals and monitored their implementation progress.
Reviewed project specifications, led parallel system testing, and facilitated updates to the production environment.
Conducted quality assurance reviews and provided actionable feedback to ensure successful project outcomes.
- Customer Service Oversight: Supervised end-to-end customer inquiry and complaint management process, ensuring timely resolution and excellent service.
- Marketing and Communication: Designed marketing materials to promote products and services, enhancing visibility and client engagement.
- Workflow Optimization: Developed detailed procedures for financial aid offices to streamline workflows, ensuring compliance with institutional requirements and improving student completion rates.
Education
Continuing Education -
Harvard Business School
Business Administration
Waycross College
Waycross, GAInformation Technology -
Altamaha College
Jesup, GASkills
- Design and Visualization: Proficient in re-imagining spaces with new colors, fixtures, and furnishings to enhance aesthetics and functionality
- Sales and Communication: Extensive sales training with expertise in B2B and B2C calling, fostering effective customer relationships and driving results
- Collaboration and Leadership: Strong team collaboration skills with a focus on critical thinking, self-motivation, and problem resolution
- Organization and Efficiency: Highly organized with the ability to multitask, manage details, and maintain a customer-centric approach
- Technology and Software: Proficient in Windows 11, Microsoft 365, GroupWise, Image Extender, Salesforcecom, BANNER, IFA, MQ Series, and media tools
- Customer and Relationship Management: Experienced in delivering excellent customer service and managing client relationships to ensure satisfaction and loyalty
- Media and Communication: Trained in media handling and effective messaging to represent brands and initiatives confidently
Certification
- CSCL Media training
- Wells Fargo Golden Spoke Winner
- Licensed Georgia Real Estate Agent
Key Strengths and Accomplishments
- Design Expertise: Skilled in envisioning and transforming rooms with updated colors, fixtures, and furnishings to enhance aesthetics and maximize value.
- Sales Excellence: Extensive sales training through OutSell and Diamond Performance Group programs, with over 25 years of successful B2B and B2C engagement.
- Versatility and Performance: Consistently exceed expectations through a flexible, proactive approach and a commitment to team collaboration.
- Problem-Solving and Organization: Highly organized, detail-oriented, and adept at critical thinking to resolve challenges efficiently while managing multiple priorities.
- Client-Focused Service: Dedicated to delivering exceptional customer service, fostering strong relationships, and contributing as a reliable and collaborative team member.
Timeline
VP, National Employer Partnerships
Wells Fargo
08.2003 - 06.2022
Asst. Manager
Georgia Student Finance Commission
04.1995 - 08.2003
Self Employed
Tamara Kline Design/Exit Integrity Realty
03.1995 - Current
- CSCL Media training
- Wells Fargo Golden Spoke Winner
- Licensed Georgia Real Estate Agent
Continuing Education -
Harvard Business School
Business Administration
Waycross College
Information Technology -
Altamaha College
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