Human Resources Executive with 10 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Applied Aerosol Technologies
03.2022 - Current
Maintained "open door" policy to encourage employee communications and resolution of issues.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Maintained human resources regulatory compliance with local, state and federal laws.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Structured compensation and benefits according to market conditions and budget demands.
Educated employees on company policy and kept employee handbook current.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Liaised between multiple business divisions to improve communications.
Designed robust compensation and benefits packages to attract top employees.
Managed other HR staff and oversaw completion of tasks and initiatives.
Regional Workforce Development Coordinator
Accura Healthcare
10.2021 - 02.2022
Recruited potential clients and identified talented participants to guarantee job candidate effectiveness.
Conducted preliminary interviews to determine if prospective employees met employer qualifications and referred eligible applicants to matching opportunities.
Interviewed employers to determine needs and brought employers and job seekers together.
Hosted job fairs to bring together job seekers and employers.
Educated job seekers on online employment formats and discussed specific requirements for online applications.
Facilitated job seeker interviews with prospective employers, obtained feedback from both parties and adjusted employment strategies.
Organized job seeker skills and requested employer skills using skill codes for accurate and quick reference.
Guided program participants through enrollment processes using one-on-one support.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Office Manager/Human Resources Coordinator
Heartland Hospice
03.2018 - 01.2021
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Maintained human resources information system and kept employee files up to date and accurate.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Handled employee inquiries and complaints regarding policy and benefits issues.
Conducted new employee onboarding and provided ongoing orientation training.
Reviewed human resources paperwork for accuracy and completeness.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Managed office operations while scheduling appointments for department managers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Controlled finances to lower costs and keep business operating within budget.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Reported to senior management on organizational performance and progress toward goals.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Evaluated employee records and productivity and submitted evaluation reports.
Delivered performance reviews, recommending additional training or advancements.
Business Manager/Accountant
Greg Wangen Trucking
03.2015 - 03.2018
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Assisted with hiring process and training of new employees.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Supported business management projects by monitoring and tracking risks, issues and action items.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Analyzed financial records to verify accuracy of tax returns.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Liaised with accountants to confirm accuracy of client tax returns.
Analyzed financial documents to accurately reflect client information on tax returns.
Business Manager/Accountant
Ravenhorst Trucking LLC
10.2008 - 02.2015
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Assisted with hiring process and training of new employees.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Supported business management projects by monitoring and tracking risks, issues and action items.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Analyzed financial records to verify accuracy of tax returns.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Liaised with accountants to confirm accuracy of client tax returns.
Analyzed financial documents to accurately reflect client information on tax returns.
Education
Bachelor of Science - Business Administration And Management
Walden University
Minneapolis, MN
06.2025
High School Diploma -
Lincoln High School
Lake City
06.1989
Skills
HR Strategy
Employee Appraisals
Records Management
Compensation and Benefits
Payroll Coordination
Wages and Salary
Payroll and Benefits Administration
Company Organization
Staff Recruitment
Recruiting and Hiring Oversight
Affiliations
Society of Human Resource Management
Minnesota SHRM Chapter
Rochester Human Resource Association
Certification
SHRM-SCP, SHRM - January 2024 (expected)
SPHR, HRCI - November 2023 (expected)
Timeline
Director of Human Resources
Applied Aerosol Technologies
03.2022 - Current
Regional Workforce Development Coordinator
Accura Healthcare
10.2021 - 02.2022
Office Manager/Human Resources Coordinator
Heartland Hospice
03.2018 - 01.2021
Business Manager/Accountant
Greg Wangen Trucking
03.2015 - 03.2018
Business Manager/Accountant
Ravenhorst Trucking LLC
10.2008 - 02.2015
Bachelor of Science - Business Administration And Management
Walden University
High School Diploma -
Lincoln High School
SHRM-SCP, SHRM - January 2024 (expected)
SPHR, HRCI - November 2023 (expected)
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