Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tamara Latty-Johashen

Waldorf,MD

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

6
6
years of professional experience

Work History

Store Manager

2nd Avenue Village Thrift Store
06.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail.

Production Manager

2nd Avenue Village Thrift Store
11.2019 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Managed internal operational standards and productivity targets.
  • Estimated labor requirements to support anticipated workload.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Coordinated with other departments to align production with customer requirements.
  • Prepared and maintained production reports and personnel records.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Utilized data analysis tools to identify and resolve production issues.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Assistant Manager

Paradies Lagardere
01.2018 - 10.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Associate of Business Administration -

Nassau Community College
Garden City, NY
06.2013

Skills

  • Apple macOS
  • Microsoft Dynamics
  • Microsoft Office
  • Microsoft Excel
  • Business Management Principles
  • Store Opening and Closing Procedures
  • Employee Motivation

Languages

Spanish
Limited Working

Timeline

Store Manager

2nd Avenue Village Thrift Store
06.2022 - Current

Production Manager

2nd Avenue Village Thrift Store
11.2019 - Current

Assistant Manager

Paradies Lagardere
01.2018 - 10.2019

Associate of Business Administration -

Nassau Community College

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Tamara Latty-Johashen