Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tamara LaVallee

4571 Coloma,MI

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

13
13
years of professional experience

Work History

Cashier

WESCO
Watervliet, MI
08.2019 - 06.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped with purchases and signed customers up for rewards program.

Rural Mail Carrier Associate

United States Postal Service, USPS
Benton Harbor, MI
07.2018 - 08.2019
  • Ensured proper delivery of mail and packages to rural customers according to established guidelines.
  • Processed outgoing mail, including sorting, metering, labeling, and packaging.
  • Maintained records of dispatched mails and parcels.
  • Collected payments for postal services rendered and issued receipts as required.
  • Delivered mail in a timely manner while adhering to safety regulations.
  • Conducted regular checks on vehicles for any mechanical issues prior to departure.
  • Provided customer service by answering questions regarding rates and other services offered by the post office.
  • Reported any suspicious activity noticed during delivery rounds.
  • Adhered to security protocols when handling confidential documents or packages.
  • Observed all traffic laws while driving through rural areas.
  • Assisted other carriers during peak periods or when needed due to absences from work.
  • Participated in training sessions related to new postal regulations and procedures.
  • Obtained signatures for registered, certified and insured mail.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Scanned labels on letters or parcels to confirm receipt.

Retail Sales Associate, Cook, Shift Lead, Cashier

Pilot Travel Centers
Benton Harbor, MI
06.2017 - 07.2018
  • Assisted customers with finding the right product for their needs.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Inspected purchased items for defects before handing them over to customers.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Ensured compliance with all applicable laws regarding sale of age-restricted items.
  • Kept informed about new products arriving at the store on a regular basis.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Organized storage areas for efficient usage of space.
  • Also worked with this company April 2011-March 2015.

Stocker

Family Farm & Home Farm Stores
Benton Harbor, MI
02.2017 - 06.2017
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Assisted with store displays and window dressing as needed.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Participated in physical inventories of stock on hand periodically.
  • Lifted materials of varied weights on regular basis.
  • Handled live plants and animals with care.

Hostess

Bob Evans Restaurant
Benton Harbor, MI
06.2007 - 07.2008
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Handled cash payments and reconciled daily transactions accurately.
  • Assisted servers in bussing tables when needed during busy periods.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Delivery Driver

Orielly Auto Parts`
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.

Education

High School Diploma -

Eau Claire High School
Eau Claire, MI
05-2009

Skills

  • Customer Service
  • Payment Processing
  • Cash Register Operation
  • Cash Handling
  • ID Verification
  • Regulatory Compliance
  • Time management skills
  • Records Maintenance
  • Organizational abilities
  • Staff Training
  • Heavy Lifting
  • Defensive Driving
  • Confidentiality
  • Route Planning
  • Vehicle Inspection
  • Safe Driving
  • Deadline Adherence
  • Prioritization

References

  • Henry Gajewski- Rural Carrier for USPS (269)449-0399
  • Christopher Hartman-Portfolio Manager for Pilot Travel Center (865)719-8235
  • Dennis Armstrong-Service Advisor for Broadway Ford and Truck and Navy Petty Officer First Class (269)876-6008

Timeline

Cashier

WESCO
08.2019 - 06.2020

Rural Mail Carrier Associate

United States Postal Service, USPS
07.2018 - 08.2019

Retail Sales Associate, Cook, Shift Lead, Cashier

Pilot Travel Centers
06.2017 - 07.2018

Stocker

Family Farm & Home Farm Stores
02.2017 - 06.2017

Hostess

Bob Evans Restaurant
06.2007 - 07.2008

Delivery Driver

Orielly Auto Parts`

High School Diploma -

Eau Claire High School

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Tamara LaVallee