Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Lilly

West Chester,OH

Summary

Detail-oriented and organized payroll professional with over 30 years of experience specializing in multi-state payroll processing, reconciliation, and compliance. Proven expertise in problem-solving, addressing complex inquiries, and enforcing payroll policies to ensure precision and effectiveness in payroll administration. Proficient in HR organization, showcasing meticulous attention to detail in managing the hiring process of new hires and seamlessly entering information across all systems.

Overview

26
26
years of professional experience

Work History

Senior Implementation Consultant

Paycor, Inc
05.2023 - 09.2024
  • Onboarding of new clients to Paycor systems.
  • Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate.
  • Establish a strong working relationship with each client based on clear expectations-setting and mutual trust building. Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire project team.
  • Proactively consult client on best practices and necessary system and process changes to achieve implementation milestones and goals.
  • Possess working knowledge of the full Paycor product suite to make connections across services and provide consultation of the best practices and system utilization in multiple human capital management.
  • Set-up of: All Taxes, 401K/Roth/403b, etc., All deductions, All earnings, PTO plans
  • Manages a complex client base that includes Broker relationships, Multi-FEIN, multi-state and key industry verticals.
  • Act as an Onboarding Ambassador to train new team members.

Balance Entry/Senior Tax Specialist

Paycor, Inc
07.2017 - 05.2023
  • Works with clients on issues with their tax returns and how codes have been set-up.
  • Reconcile all tax authorities to the tax returns provided by the client.
  • Calculate and impound any outstanding tax liabilities to various taxing authorities.
  • Post payroll adjustments to fix issues during set-up.
  • Work with complex clients with multi-state and multi-local taxes up to 50 jurisdictions.
  • Analyze payroll reports for various providers (ADP, Paychex, Sage, Fidelity, etc.)
  • Loaded historical data with file conversions, data manipulation and mapping.
  • Reconciled/balanced historical earnings and deductions.
  • Worked closely with Implementation ICs to get our clients onboarded smoothly.
  • Identified areas for process improvements and recommended solutions.
  • Falcon Project (Onboarding of Fidelity clients).
  • Reviewed/analyzed the client balancing documents during the diligence/data discovery process.
  • Helped develop the Balance Entry Processes for Paycor which were tailored to meet the needs of Project Falcon
  • Trained associates on these new processes
  • Helped manage the balancing projects from document gathering through BE completion.
  • I was the Top performing Balancer on the project.

Payroll Coordinator / HR Generalist

Care Connection of Cincinnati
10.2014 - 05.2017
  • Demonstrated organization and attention to detail during all aspects of hiring and onboarding.
  • Scheduled pre-employment screenings.
  • Conducted background checks and E-Verify.
  • Conducted new hire orientation.
  • Completed all new hire paperwork and keyed into multiple databases.
  • Managed employee complaints from intake to resolution.
  • Prepared and processed payroll.

Payroll Coordinator

Avon Products, Inc.
08.1998 - 07.2014
  • Managed implementation of a new payroll system.
  • Process payroll for 1000+ employees.
  • Implemented and organized the annual vacation planning process.
  • Demonstrated organization and time management skills while managing 1,000+ time off requests.
  • Reviewed all associates timesheets, resolving all payroll issues prior to approval.
  • Partnered with HR to revise and administer benefits and employee manuals.
  • Received 2 World Class Service Awards for accuracy and customer service.

Education

Bachelor of Science - Accounting

Ashford University
San Diego, CA

Skills

  • Software implementation
  • Multi-state payroll processing
  • Teamwork and collaboration
  • Effective problem-solving
  • Effective time management
  • Meticulous attention to detail
  • Critical thinking abilities
  • Effective multitasking
  • Organizational skills
  • Effective communication skills
  • Client relations

Timeline

Senior Implementation Consultant

Paycor, Inc
05.2023 - 09.2024

Balance Entry/Senior Tax Specialist

Paycor, Inc
07.2017 - 05.2023

Payroll Coordinator / HR Generalist

Care Connection of Cincinnati
10.2014 - 05.2017

Payroll Coordinator

Avon Products, Inc.
08.1998 - 07.2014

Bachelor of Science - Accounting

Ashford University

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Tamara Lilly