Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamara Lloyd

Richmond,Virginia

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Federal Learning Specialist

Oracle
01.2023 - Current
  • Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
  • Appropriately allocated resources, budgets, inventories, training support, and team-building materials to increase overall productivity.
  • Led corrective action plans, procedure development, staff performance reviews, and training programs.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Utilized Cerner software to educate medical staff on how to manage and confirm patient data, such as insurance, demographic, clinical information, and medical history information.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Provided client support on system operation and troubleshooting.

Services Airmen

United States Air Force
06.2021 - Current
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Conducted ongoing job safety analysis for conformity to personal protective equipment guidelines and occupational safety procedures.
  • Must show knowledge of the applicable principles, concepts, policies, and the United Military Code of Justice; functions, programs, and systems applicable to the duties of logistics contracts and program management and material support; sources, responsibilities, and means for providing assistance and advice to resolve logistics contracts and program management problems.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on public safety.

Medical Assistant

ChesapeakeBay ENT
05.2022 - 01.2023
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Office Coordinator

Bon Secours
04.2021 - 05.2022
  • Managed office activities by maintaining communication between patients, tracking medical records and filing all documents.
  • Filed and updated patient information and medical records.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Managed 8 employees with various personalities and from different cultures for large 15-physician practice.
  • Created and implemented organizational policies and procedures.

Education

Bachelor of Science - Health Services Administration

Old Dominion University
Norfolk, VA
05.2022

High School Diploma -

Woodside High School
06.2014

Skills

  • Self-Motivated
  • Electronic Medical Record (EMR) Systems (Cerner, EPIC and e-ClinicalWorks)
  • HIPAA Compliance
  • Software Troubleshooting
  • Solution Creation
  • Project Analysis

Certification

  • Licensed in Basic Life Support - August 2021
  • Licensed Otolaryngology Practice Management - April 2022
  • Certified as Unit Safety Representative for 512 MAS, Dover AFB
  • Active Secret Security Clearance

Timeline

Senior Federal Learning Specialist

Oracle
01.2023 - Current

Medical Assistant

ChesapeakeBay ENT
05.2022 - 01.2023

Services Airmen

United States Air Force
06.2021 - Current

Office Coordinator

Bon Secours
04.2021 - 05.2022

Bachelor of Science - Health Services Administration

Old Dominion University

High School Diploma -

Woodside High School

Similar Profiles

CREATE PROFILE