Tamara Lohnes
Olympia,WA
Summary
Passionate individual seeking a Medical Assistance Specialist position with the ability to perform varieties of independent duties, including Prior Authorizations and Patient Care. Experienced in fast-paced environments and adaptable to last-minute changes. Coming with 12 years Pharmacy Technician experience. The last 2 years focused on insurance and billing.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
NISQUALLY HEALTH AND WELLNESS
OLYMPIA, WA
09.2022 - Current
- Submitted claims to insurance companies, researched, and resolved denials and explanations of benefit rejections.
- Investigated and resolved issues to maintain billing accuracy.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Answered customer questions to maintain high satisfaction levels.
Pharmacy Technician
Puyallup Tribal Health Authority
Tacoma, WA
01.2019 - 09.2022
- Handpicked by management to act as lead technician on Parata Pass, assisting other technicians in operating and troubleshooting the automated dispensing robotic system
- Increased medication adherence of patients via in person and phone through medication synchronization program by aligning patients’ chronic meds to one monthly pick up date
- Trained and mentored junior technicians on pharmacy processes, proper procedures for insurance billing, and compliance with HIPAA guidelines.
Pharmacy Technician
Bell Pharmacy
Devils Lake, ND
08.2012 - 03.2018
- Performed data entry, counted prescriptions, assisted customers, resolved insurance issues, identified potential issues with scripts and contacted physicians
- Greeted customers, gathered clinical information, and addressed non-medical questions and concerns
- Ensured training of new team members and provided coaching and mentoring.
Education
Pharmacy Technician Diploma -
Everest College
06.2012
Skills
- Excellent written and verbal communication skills
- Ability to work independently
- Fluent with Prior Authorizations Procedures
- Provider One and One Health port
- Microsoft Word and Excell
- Drug utilization review
Timeline
Pharmacy Technician
NISQUALLY HEALTH AND WELLNESS
09.2022 - Current
Pharmacy Technician
Puyallup Tribal Health Authority
01.2019 - 09.2022
Pharmacy Technician
Bell Pharmacy
08.2012 - 03.2018
Pharmacy Technician Diploma -
Everest College
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