Tamara Longhibler
Poplar Bluff,MO
Summary
I was a U.S. Army Wife, Stay-At-Home Mother and Home Manager for seven years. I was a Landlady and Property Manager for two years. My work ethic is high priority. I am a self-starter, extremely organized, have exceptional multitasking and problem solving skills. I work well in a fast-paced environment and adapt well to all types.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Missouri Highlands Healthcare
08.2022 - Current
- Check patients in and out of their medical appointments for Primary Care, Dermatology, Dietitian & Behavioral Health
- Schedule patient appointments and their follow up appointments for Primary Care, Dermatology and Dietitian
- Make sure that patients demographics and signatures are completed for New Patient appointments and updated yearly
- Create new patient charts
- Handle weekly reports for patients who are uninsured
- Assist patients who are uninsured with applying for the grant funded Sliding Fee
- Enter and process the Slide Fee application
- Direct patients to resources to help them sign up for Medicaid & Medicare
- Daily barcoding of documents that need to go into patients charts
- Answer phones to assist patients or other medical facilities or pharmacies
- Count cash box twice daily
- Do daily and end of month Time Of Service money that is collected from patients co-pays and balances
- Call patients from the next day schedule to confirm they plan to attend their appointment
- Train and mentor other Patient Service Representatives
Direct Support Staff
Preferred Family Healthcare
07.2020 - 08.2022
- Cared for the mentally and physically handicapped
- Assisted with daily routines; hygiene, dressing grooming, cooking, cleaning, transportation on outings (i.e
- Doctor appointments, a requested drive for enjoyment, personal shopping and for the household)
- Created shift charting and assist with management of personal money
Customer Service Representative
Boycom Cablevision
09.2019 - 03.2020
- Answering multiple phone lines in a fast-paced work environment
- Assisted customers over phone and in person with technical issues with internet, cable and phone by troubleshooting and/or scheduling a service call for a technician to go out to home/business
- Set up new accounts and scheduled for installs or disconnections
- Daily opening and closing of office, customer courtesy call backs, verifying addresses, monitoring of data usages, prepared billing statements and assisted with dispatch
Secretary
E & J Auto Salvage and Sales
08.2018 - 02.2019
- Answer high volumes of incoming calls
- Performed a high volume of outgoing calls
- Ordering parts
- Greeted customers and core buyers
- Used two computers and multiple programs for problem solving and parts look up
- Create lists of vehicles for the Yardman to check/locate
- Retrieved loose parts from shelves and multiple locations for customer purchases
- Entered in core parts into program to sell to core buyers
- Entered inventory and locations for new/used loose parts
- Cleaning
Direct Care Staff/Medication Aid 1
Cypress Creek, LLC.
07.2016 - 07.2017
- Assisted with daily living for adults with mental and physical disabilities: hygiene, grooming, prepared and cooked meals, gave medication to consumers at required times, toileting, changing diapers, assisted with redirection during behaviors
- The task of daily behavior charting
- Performed and assisted with natural disaster drills
- Cleaning
- Laundry
- Stocking and rotation in food pantry
- Charted medications given and medications if refused by consumers
- Performed CPR and First Aid if and when needed to consumers
Military Spouse/Home Manager/Stay-Home-Mother/Landlady
Self
05.2008 - 03.2015
- CEO of home and children
- Cooking, cleaning, home repair, accounting, bookkeeping, problem solving, raising children, nursing, hygiene, shopping/stocking, education, traveling, security, Military paperwork, organization and filing
Front Desk Clerk/ House Keeping
Otter Creek Inn
07.2008 - 12.2009
- Answering nine phone lines
- Taking messages
- Schedule/cancel reservations
- Supervise entire motel and guests
- Attended to guests' questions and concerns
- Cleaning rooms
- Maintaining motel laundry
Direct Care Staff/Med Aide 1
Cypress Creek, LLC.
09.2006 - 12.2007
- Assisted with daily living for adults with mental and physical disabilities: hygiene, grooming, prepared and cooked meals, gave medication to consumers at required times, toileting, changing diapers, assisted with redirection during behaviors
- The task of daily behavior charting
- Performed and assisted with natural disaster drills
- Cleaning
- Laundry
- Stocking and rotation in food pantry
- Charted medications given and medications if refused by consumers
- Performed CPR and First Aid if and when needed to consumers
Education
Real Estate
P.I.R.T. REALTY
Watertown, NY10-2008
General Studies -
THREE RIVERS COMMUNITY COLLEGE
Poplar Bluff, MO12.2006
High School Diploma -
POPLAR BLUFF HIGH SCHOOL
Poplar Bluff, MO 05-2005
Skills
- Customer service
- HIPAA compliance
- Insurance verifying
- Communication skills
- Computer skills and literacy
- Time management skills
- Organization skills
Certification
- First Aid Certification
- CPR Certification
Additionalinformation - Workauthorization
Authorized to work in the US for any employer
Timeline
Patient Service Representative
Missouri Highlands Healthcare
08.2022 - Current
Direct Support Staff
Preferred Family Healthcare
07.2020 - 08.2022
Customer Service Representative
Boycom Cablevision
09.2019 - 03.2020
Secretary
E & J Auto Salvage and Sales
08.2018 - 02.2019
Direct Care Staff/Medication Aid 1
Cypress Creek, LLC.
07.2016 - 07.2017
Front Desk Clerk/ House Keeping
Otter Creek Inn
07.2008 - 12.2009
Military Spouse/Home Manager/Stay-Home-Mother/Landlady
Self
05.2008 - 03.2015
Direct Care Staff/Med Aide 1
Cypress Creek, LLC.
09.2006 - 12.2007
Real Estate
P.I.R.T. REALTY
General Studies -
THREE RIVERS COMMUNITY COLLEGE
High School Diploma -
POPLAR BLUFF HIGH SCHOOL
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