Tamara Lyons
Hutto,TX
Summary
Im an experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, Data analyst skills and maintaining a clean and organized workspace to get the task at hand done. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Registered Dental Assistant/ Front Office Desk
Highpoint Dental Care
Austin, TX
08.2023 - Current
- Worked closely with medical billing department to ensure accurate coding of all services provided.
- Communicated effectively with doctors, and other healthcare professionals.
- Tracked patient progress and updated records accordingly.
- Assisted in developing policies, procedures, and protocols related to patient care activities.
- Participated in meetings focused on improving patient care services standards throughout the organization.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Facilitated smooth transitions from one level of care to another when needed by patients.
- Provided guidance to patients about their financial responsibility for services rendered.
- Conducted financial counseling sessions for new and existing patients.
- Provided education and resources to help patients understand their treatment options.
- Developed innovative strategies to improve efficiency in patient intake process.
- Resolved any issues related to payment discrepancies or denials in a timely manner.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Kept accurate records of dental treatments provided for each patient's visit.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Ensured compliance with infection control policies and procedures.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Ordered supplies necessary for daily operations of the practice.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Education
Some College (No Degree) - Human Resources Management
ACC
Austin, TXSkills
- Customer service
- Software Proficiency
- Microsoft Word
- Excel Proficiency
- Multitasking Abilities
- Flexible and adaptable
- Troubleshooting
- Analytical
- Data management
- Communication
- Critical thinking
- Analytical thinking
- Cultural awareness
- Data formatting
- Maintains confidentiality
- Data accuracy
- Verifying data accuracy
- Document processing
- Verbal and written communication
- High level of professionalism
Certification
- Registered Dental Assistant
- Certified Nurse Assistant
Timeline
Registered Dental Assistant/ Front Office Desk
Highpoint Dental Care
08.2023 - Current
- Registered Dental Assistant
- Certified Nurse Assistant
Some College (No Degree) - Human Resources Management
ACC
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