Tamara Mallory
Management
Winston Salem,NC
Summary
Proven leader in driving market dominance and profitability for Pittman Trading Company, leveraging expertise in sales team leadership and customer relationship management. Enhanced digital marketing strategies and negotiated key deals, achieving significant sales growth. Mentored teams for peak performance, embodying regulatory knowledge and negotiation acumen. Personable Used Car Manager with over 12 years of automotive industry performance. Well-versed in assisting customers in assessing vehicle value and identifying budget and feature needs to facilitate satisfaction. Financial approvals Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Used Car Manager
Pittman Trading Company
10.2008 - Current
- Regularly reviewed competitors'' offerings, ensuring dealership remained ahead of industry trends and maintained a strong market position.
- Utilized advanced analytics tools to evaluate sales data, enabling informed decision-making regarding inventory management and pricing strategies.
- Enhanced online presence through targeted digital marketing efforts, driving website traffic and generating leads.
- Coordinated special events and promotions to attract potential buyers, boosting overall showroom traffic.
- Optimized pricing strategies based on market trends, maximizing profit margins while remaining competitive in the industry.
- Trained and mentored new sales team members.
- Marketed successfully through social media at no additional cost to dealership.
- Negotiated and finalized used car pricing and contract terms.
- Conducted end-of-month profit reporting for all used vehicle sales.
- Drafted sales contracts and warranty documents to facilitate sales transactions.
- Managed inventory effectively to ensure optimal turnover rates and proper mix of vehicle types.
- Developed strong relationships with customers, resulting in increased repeat business and customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Chain Audit Supervisor
Rjr Management
01.2000 - 10.2002
- Counseled clients on customized improvement plans with targeted suggestions to achieve [Number]% increased profitability.
- Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
- Interacted with internal staff and clients to improve operational knowledge of relevant tax issues and business implications.
- Advised clients of [Type] industry trends and emerging conflicts and presented solutions that enhanced client business goals.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
- Developed high-level knowledge of client business goals, policies and procedures to establish foundation for targeted problem solutions.
- Participated in billing and collections operations to facilitate client payment of overdue invoices.
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Reviewed workpapers prepared by junior auditors for accuracy and completeness before incorporating them into the final audit report.
- Supervised and guided [Number] employees during audits to safeguard accuracy.
- Performed detailed analytics on financial data to detect anomalies indicative of potential issues or control weaknesses.
- Managed multiple concurrent audits, ensuring timely completion within budget constraints.
- Delivered high-quality audit reports on time, enabling stakeholders to make informed decisions.
- Led training sessions on internal control principles and best practices, promoting a culture of continuous improvement.
- Reviewed audited financial, operational and regulatory compliance deficiencies and conducted follow-ups.
- Trained new audit personnel to perform duties according to regulations and established procedures.
- Analyzed data and findings to prepare reports detailing financial information.
Manager
Florida Sun Tanning Salon
01.1993 - 01.2001
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
No Degree - Healthcare Management Technology
Forsyth Technical Community College
Winston-salem, NCNo Degree - Basic Computer Knowledge
Barton Community College
Riley, KS06.1992
Skills
- Customer Service
- Sales Team Leadership
- Customer Relationship Management
- Employee Training
- Regulatory knowledge
- Sales Training
I enjoy Kayaking, hiking, my dogs
I enjoy going Kayaking in the Ocean and down the rivers in North Carolina. Hiking is a passion not only does it keep my feet on the ground, and in physical shape the outdoors keeps me at peace. My dogs are my best friends and family, They keep me young.
Timeline
Used Car Manager
Pittman Trading Company
10.2008 - Current
Chain Audit Supervisor
Rjr Management
01.2000 - 10.2002
Manager
Florida Sun Tanning Salon
01.1993 - 01.2001
No Degree - Healthcare Management Technology
Forsyth Technical Community College
No Degree - Basic Computer Knowledge
Barton Community College
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