Tamara Marshall
Victorville,CA
Summary
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
DUI Counselor
Dalton and Associates
02.2024 - Current
- Interact directly with clients on a day to-day basis to complete intake, individual and group counseling.
- Facilitate assigned A.M. and P.M. groups
- Create an environment that is safe, supportive and conductive to learning for clients.
- Assist clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Document, review, and chart client's progress; complete all required paperwork on time.
- Comply with all program rules, policy and procedures, as well as maintain confidentiality of clients care.
Behavioral Health Technician
Everlast Recovery Center
10.2022 - Current
- Complete client rounds as required by DHCS
- Provide a written daily report on shift going-ons.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Knowledge and implementation ASAM requirements.
- Act as co-facilitator during group substance use sessions.
Residential Supervisor
First Step Group Homes
05.2015 - 06.2023
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
Education
Certificate - Substance Use Disorder
San Bernardino Valley College
San Bernardino, CA08-2023
Skills
- Skilled in intake interviewing
- Counseling
- Mental health support
- HIPAA
- Building rapport
- Crisis intervention techniques
- Psychoeducation
- Relapse prevention
- Biopsychosocial assessments
Timeline
DUI Counselor
Dalton and Associates
02.2024 - Current
Behavioral Health Technician
Everlast Recovery Center
10.2022 - Current
Residential Supervisor
First Step Group Homes
05.2015 - 06.2023
Certificate - Substance Use Disorder
San Bernardino Valley College
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